Damian Bielewski
Data analyst / Customer support professional
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Sobre
I want to grow in a climate that is conducive for personal and professional development which will allow me to work in an environment that allows the freedom of trying new ideas, able to fail, try again and to learn from gained experience. I would like to exploit the full potential that is hidden in me with a bilateral profit for myself and the company which I will be working for. I still haven't evolved my top professional capacity so everything is ahead of me.
Experiência
DAMIAN BIELEWSKI
WORK EXPERIENCE
Supply/Procurement Specialist
Nicolaus Copernicus University in Bydgoszcz/Poland2006-2009
- gathering material request and preparing quotes
- active sourcing for new suppliers
- preparing and conducting tender procedures
- settlement of deliveries
Sales/Supply Specialist
NARZEDZIA.PL Bydgoszcz/Poland
2009-2010- Sourcing vendors based on daily/ weekly/monthly requests
- active acquisition of new customers in EU
- full support of order to pay process
Sales/Supply Specialist
RR_NARADI s.r.o. Prague/Czech Republic2011-2013
- Sourcing vendors based on daily/ weekly/monthly requests
- active acquisition of new customers in EU
- full support of order to pay process
Quotation Buyer at Procurement Team
ATOS sp. Z o.o. Bydgoszcz/Poland
2014-2015
- Creating quotes based on requests
- daily communication with vendors
- creating Purchase Orders
- preparing negotiations for new contracts
- ongoing update of CRM
Customer Service Specialist
XEROX s.r.o. Prague/Czech Republic
2015-2016
- contacting and resolving customers issues on daily basis (via phone, chat or e-mail)
- creating presales leads for new customers
- ongoing update of CRM
IT Help Desk Specialist / Customer Service Specialist
DP DHL IT Services Prague/Czech Republic
2017-2018
- analyzing and resolving incidents and queries of customer via phone, skype chat and e-mail for Polish, English and Czech clients
- performing troubleshooting for customers via remote session by BOMGAR/TEAMVIEWER
- resolving issues with Microsoft software: MS Systems, MS Office, Skype etc.
- performing installation on Cs computers
- ongoing update of CRM
Inside Sales Representative
WEBHELP – Hewlett Packard Project Prague/Czech Republic
2019-XII 2019
- creating quotation based on customer request
- daily contact with Cs via phone or mail
- preparing pre invoice
- contact and cooperation with sales team in Poland
- ongoing update of CRM
IT Help Desk Specialist / Customer Service Specialist
TELEPERFORMANCE – Microsoft project Athens/Greece
2020
- analyzing and resolving incidents and queries of customer via phone, skype chat and e-mail for Polish and Czech clients
- performing troubleshooting for customers via remote session by Microsoft tools
- resolving issues with Microsoft software: MS Systems, MS Office, Skype etc.
- performing installation on Cs computers
- ongoing update of CRM
Customer Service Specialist – TELEPERFORMANCE – Social Media - Lisboa/Portugal V 2021 – V 2022
Customer Service specialist – Majorel (Apple project) – V2022-I 20233
Formação
Kazimierz Wielki University in Bydgoszcz
June 2006
Bachelor of Business Administration
Nicolaus Copernicus University in Toruń
June 2008
Law – without degree (ended at third year of education)
