José González

Professional with experience in back office operations and international client support within the insurance sector. Skilled in managing client requests, improving internal processes, and supporting decision-making through analytical reporting. Strong communicator with the ability to work across teams and deliver efficient solutions. Currently seeking opportunities to further develop in international and dynamic work environments.

Back Office at Providenza S.R.L. - A correspondent partner of WTW (2023-06 – Present)

Insurance sector company with international partnerships.

• Prepared analytical reports used by management to support operational decisions
• Managed and followed up on 30+ international client requests weekly, ensuring timely resolution
• Communicated directly with clients and partners to maintain clarity and service quality.
• Coordinated with internal teams to resolve inquiries and improve response times.
• Supported administrative and operational processes within the corporate insurance sector.

Administrative Assistant at SAE Cursillo Gaona (2019 – 2020)

• Managed administrative tasks and organized activities.
• Assisted clients and handled inquiries.
• Coordinated logistics for events and participant follow-ups.

Computer Engineering – Universidad Autónoma de Asunción (2023 - Present)

Technical High School Diploma in IT – CT y CEV Pdte. Carlos Antonio López (2018 – 2020)