Geo Varghese

Master of HOSPITAL Administration (MHA) BSC Nursing Healthcare professional over 5 years of proven Operational, Administrative and Public Relations experience. Highly organized, efficient and flexible and adaptable to any environment and situations. Dedicated and commited, willing to take on challenging roles, tough assignments and adhere to deadlines.

Proven track records in resolving and minimizing client complaints and public relations and social work. Performed people management duties and public relations officer in healthcare industry. During my professional tenure I have maintained high standards for customer service and team management.

For the past 5 years I have amassed over customer service relationships, conducting outreach programs (medical camps) and also worked as a volunteer in government organizations along with government officials.

Operation Executive - Reyada Medical Centre Qater - Doha, Qatar

(2022-07 - 2026-07)

JCI accredited Medical Centre

• Manage daily operational activities to ensure efficient patient flow.
• Coordinate outpatient billing process accurately.
• Liaise with insurance companies and Insurance Department for approval and claims.
• Monitor compliance with JCI quality standards and internal policies.
• Prepare Operational report and support Quality improvement initiatives.
• Resolve patient Concerns while Maintaining High level of Customer satisfaction.
• Collaborate with Multidisciplinary teams to improve service delivery.

Operations & Quality Executive - 3k Health care & Diagnosis Centre - Bangalore

(2018 - 2020)

• Coordinated daily administrative and Operational activities.
• Managed Patient registration, appointments, and billing
• Assisted with Quality Improvement Initiatives and documentation.
• Supported public Relations activities and Community outreach programmes.

Staff Nurse - Yemen Military Hospital - Sana, Yemen

(2009 - 2011)

• Delivered quality Nursing care to inpatient.
• Assisted physicians during medical procedures.
• Maintained accurate patient records and ensured compliance with hospital protocols.
• Educated patient and families regarding treatment and follow-up care.

Master in hospital administration - Hospital Administration - Rajiv Gandhi University of Health sciences (2017)

BSC Nursing - Nursing - Rajiv Gandhi University of Health science (2013)

Diploma in Dialysis Technology Course - Dialysis Technology - Sidhi sadan lourdes college of Nursing & lourdes Nephrology & Toxicology Center (2008)

Diploma in Nursing - Nursing - Karnataka State Diploma in Nursing Examination Board (2007)

Plus Two - Board of Higher Secondary Examination, kerala (2004)

SSLC (2002)