Freelance / Personal Projects at Self-employed (2025-03 – Present)
- Designed custom event invitations (weddings, baptisms, private events) using Canva
- Developed handmade product concepts (soy wax decorative items), testing materials and designs
- Managed client communication and small orders from start to finish
Coordinator – Finance Team at Hellas Direct Insurance (2024-11 – 2025-02)
- Coordinated finance team activities to ensure timely and accurate claim payments
- Reduced invoice discrepancies by improving verification and cross-team processes
- Acted as a liaison between departments, improving communication and workflow efficiency
- Supported team performance through training, feedback, and process improvements
Payment Specialist at Hellas Direct Insurance (2024-05 – 2024-11)
- Processed 150-200 invoices daily of claim payments with strong focus on accuracy and deadlines
- Identified and resolved invoice discrepancies, reducing processing errors
- Maintained and organized financial records using internal systems and Excel
- Contributed to process improvements to increase operational efficiency
Operations & Sales Support at Small Family Business (2022-05 – 2024-01)
- Supported daily operations through invoicing and stock management
- Ensured product availability through supplier coordination and timely ordering
- Contributed to smooth workflow in a fast-paced small business environment
Online Sales Representative at Mobexpert (2021-05 – 2022-04)
- Managed product listings across platforms (eMAG, Amazon, Wayfair), ensuring data accuracy
- Optimized product descriptions to improve visibility and customer engagement
- Updated pricing to maintain competitive positioning in the market
- Maintained product data and supported e-commerce operations
Price Analyst at Dante International – eMAG (2020-10 – 2021-04)
- Analyzed competitor pricing and market trends to support pricing strategies
- Contributed to revenue optimization through data-driven recommendations
- Identified consumer behavior patterns to improve pricing decisions
Technical Support Representative at Mood Media (2019-09 – 2020-06)
- Monitored systems and resolved technical issues to ensure service continuity
- Improved system reliability through structured troubleshooting procedures
- Maintained operational efficiency by resolving incidents promptly
