Catalin Zota
Technical Support & Operations Specialist
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Despre
Technical Operations & Customer Support professional based in Bucharest, with extensive hands-on experience in IT systems, networking, SaaS administration, B2B support, e-commerce and project coordination. Skilled in troubleshooting, customer communication, process improvement and Applied AI evaluation.
Experiență
2026-Present: Property Operations & Project Manager, Warm Apartments.
2012-Present: Founder & Company Administrator, Local Gathering SRL. Operations, project coordination and Applied AI workflows.
2020-2022: IT Operations & Platform Support Specialist, Special Delivery SRL. B2B technical support for a platform serving approximately 1,200 customers.
2017-2022: Technical & E-commerce Operations Lead, MAOrganics/MAshop.
Earlier experience: IT support, network administration and live-streaming operations.
Educație
Bucharest University of Economic Studies (ASE), Economic Cybernetics, 2003-2007. Coursework completed through Year III of IV; no degree awarded.
Anghel Saligny Technical College, Mathematics-Informatics, 1999-2003.
Baccalaureate
Diploma (2003) and Professional Certificate in Informatics, Grade 10/10 (2004).
