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Corina Dimitriu

Corina Dimitriu

Operations and Business Support professional

Talent
Cluj-NapocaMembru din 22 octombrie 2026
Operations ManagementExecutive SupportCustomer ExperienceHR AdministrationProcess ImprovementLogistics CoordinationStakeholder ManagementSAPSalesforceScope
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Operations ManagementExecutive SupportCustomer ExperienceHR AdministrationProcess Improvement

Despre

Operations and Business Support professional with international experience across insurance, automotive, logistics, aviation, sports & wellness, and public administration. Recognized for building structure within fast-moving environments, supporting senior leadership, coordinating cross-functional operations, and ensuring business continuity through exceptional organization and execution. Experienced in executive support, operations management, HR administration, procurement, compliance, logistics coordination, customer experience, and stakeholder management.

A proactive problem-solver who combines strategic thinking with hands-on execution, trusted to take ownership of critical business operations while maintaining the highest standards of professionalism and confidentiality.

Experiență

Assistant Manager to the Regional Director at OMNIASIG Insurance (2026-04 – Present)

  • Serving as the operational partner of the Regional Director, ensuring efficient coordination of executive, administrative and regional business activities.
  • Provide executive-level operational support to the Regional Director, ensuring smooth coordination of regional activities and strategic priorities.
  • Act as the central communication point between regional management and operational departments.
  • Manage confidential documentation, executive correspondence and document workflows with absolute accuracy.
  • Coordinate meetings, business travel, protocol activities and internal events.
  • Prepare management reports, presentations, official documentation and decision-support materials.
  • Maintain administrative systems, document registers and information flow across the regional structure.
  • Ensure deadlines, priorities and operational requests are monitored and followed through efficiently.

Administrative Manager at Oxygen Sport (2025-10 – 2026-04)

  • Managed the daily operations of a multi-department sports and wellness facility while ensuring operational continuity, regulatory compliance and outstanding customer experience.
  • Directed daily operations across Reception, Cleaning Stuff, Technical Maintenance, Massage, Swimming Pool & Spa departments.
  • Managed the complete employee lifecycle, including onboarding, employment documentation, attendance management and payroll preparation.
  • Oversaw administrative finance processes including invoicing, internal registers and accounting documentation.
  • Coordinated procurement activities, supplier relationships and inventory management across all operational departments.
  • Ensured compliance with Labour Inspectorate, Health & Safety, Consumer Protection and Public Health regulations, maintaining inspection readiness at all times.
  • Managed customer complaints, online reputation and service recovery, protecting the company's brand image.
  • Supported front-office operations whenever required, demonstrating hands-on leadership during staffing shortages.
  • Planned and coordinated children's programmes, seasonal events and internal operational activities.

Operations & Customer Experience Coordinator at Fisker Center+ (2023-05 – 2024-06)

  • Played a key role during Fisker's market launch in Austria, coordinating operations, logistics and premium customer experience across multiple business functions.
  • Coordinated the end-to-end delivery of more than 840 premium electric vehicles across Austria.
  • Managed communication between customers, headquarters, logistics providers, financing partners and service centres.
  • Supported sales operations, logistics, financing and customer onboarding throughout the ownership journey.
  • Managed Salesforce CRM records and SAP operational documentation while ensuring complete data accuracy.
  • Prepared operational reports, delivery KPIs and performance analyses for management.
  • Coordinated the allocation and sale of ageing vehicle inventory, supporting revenue recovery and inventory optimisation.
  • Served as the primary escalation point for complex customer cases, consistently delivering premium customer satisfaction.
  • Contributed to marketing initiatives and cross-functional process improvements during the company's rapid expansion.

Freight Forwarder – Export Operations at Hyundai Glovis Europe (2024-06 – 2024-08)

  • Coordinated international air export shipments across Europe using Scope.
  • Managed shipment documentation, customs requirements and carrier communication.
  • Collaborated with suppliers, freight partners and internal stakeholders to ensure uninterrupted export operations.
  • Maintained high operational accuracy while meeting demanding shipping deadlines.

Flight Attendant at Lauda Europe (Ryanair Group) (2022-02 – 2023-02)

  • Ensured passenger safety and regulatory compliance on international flights.
  • Delivered premium customer service while operating in highly time-critical environments.
  • Managed onboard sales, conflict resolution and emergency situations following aviation regulations.
  • Demonstrated exceptional adaptability, teamwork and decision-making under pressure.

Customer Relations Specialist at Sunrise Motors (Toyota) (2020-05 – 2021-11)

  • Managed customer appointments, documentation and front-office operations.
  • Coordinated vehicle handovers and administrative workflows between departments.
  • Supported Sales and Aftersales teams through efficient operational coordination.
  • Ensured GDPR compliance while handling confidential customer information.
  • Delivered outstanding customer experience throughout the service journey.

Councilor – Executive Assistant to the President at Iași County Council (2020-03 – 2020-11)

  • Managed executive scheduling, institutional correspondence and official documentation.
  • Coordinated meetings and communication between departments.
  • Prepared confidential reports, presentations and briefing materials.
  • Supported public relations activities and institutional events.

Brand Ambassador & Event Representative at FieldStar (2013-06 – 2019-02)

  • Represented international brands during promotional campaigns and corporate events.
  • Delivered engaging customer experiences while maintaining premium brand standards.
  • Assisted with event logistics, organisation and real-time operational support.
  • Adapted communication style to diverse audiences, consistently achieving campaign objectives.

Educație

Bachelor's Degree in International Relations & European Studies – Alexandru Ioan Cuza University, Iași (2017 – 2020)

High School Diploma in Mathematics & Informatics – Gheorghe Marzescu Technical College, Iași (2013 – 2017)

Abilități

Operations and Business Support professional

Recenzii