Brendan Grover
College of Wooster graduate with a BA in Communications seeking a position that leverages customer service and digital media experience
Талент
Novi, MIЧлан од 7. јул 2026.
Video productionTikTok toolsFilmora softwareCustomer serviceContent creation
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Video productionTikTok toolsFilmora softwareCustomer serviceContent creation
О мени
College of Wooster graduate with a BA in Communications seeking a position that leverages customer service and digital media experience gained at Emagine Theater and as an online beauty content creator.
Искуство
Online Beauty Content Creator - Self-employed - Saline, MI
(2024-09)
YouTube, Instagram, and TikTok Platforms
- Plan and storyboard videos based on brainstormed content ideas
- Manage video production including lighting, layout, and music selection
- Film and edit content using TikTok tools and Filmora software
- Released video with 406,000 views, currently have 2.9k YouTube subscribers and 1.2k TikTok subscribers
Supervisor - Emagine Theater - Saline, MI
(2026-06)
- Provide team members with support on escalated customer service issues and ad hoc work overflow during peak traffic periods
- Train new hires on job responsibilities, work requirements, and best practices
- Act as an internal knowledge resource for entry-level employees
Department Lead - Emagine Theater - Saline, MI
(2024-05 - 2026-05)
- Processed cash and credit card-based concessions transactions in a friendly and accurate fashion while also providing an efficient customer experience
- Performed daily closing duties, including sweeping, mopping, stocking, and washing dishes
- Dated and rotated food stock to ensure effective storage and to retain product quality
- Monitored and maintained food and beverage quality, taking proactive action to resolve issues
Team Member - Emagine Theater - Saline, MI
(2023-05 - 2024-04)
- Provided customer service to theater guests with the goal of going above and beyond expectations
- Trained to cook food items according to company recipes and sanitation policies
- Delivered food orders to guests, addressing and resolving order inconsistencies when they occurred
- Prepared quick serve food (e.g. popcorn, cotton candy) and restocked off-the-shelf food items
- Cleaned movie theaters thoroughly and efficiently prior to the next movie screening
Образовање
Bachelor of Arts - Communications - College of Wooster (2026-05)
