Jovan Jovanović

Dedicated and customer-focused Customer Support Agent with [X] years of experience delivering exceptional service in fast-paced environments. Skilled in handling customer inquiries, resolving issues efficiently, and ensuring high levels of satisfaction. Strong communication and problem-solving abilities, with a proactive approach to improving customer experience.

Adept at working with support ticket systems, live chat, and phone support. Passionate about providing top-tier assistance while maintaining a positive and professional attitude.

Customer Service Agent at Loop Logistics (2023-01 – Present)

Official Data Collector at IGM Arena (2023-01 – Present)

P2 Basketball Logger at Synergy Sports (2022-01 – 2023-12)

• Analyzed and logged basketball game footage with precision, tagging plays and key events for data-driven insights.
• Ensured accurate and consistent data entry to support advanced statistical analysis and scouting reports.
• Collaborated with a remote team to maintain high-quality standards and meet tight deadlines.

Assistant in logistics department at CCCC China Communication Construction Company (2020-01 – 2022-12)

• Supported daily logistics operations, including inventory management, shipment coordination, and documentation.
• Communicated with suppliers and transport providers to ensure timely and efficient deliveries.
• Assisted in tracking shipments, resolving delivery issues, and optimizing supply chain processes.

High School Diploma in Natural Sciences and Mathematics – High School "Gymnasium", Cacak (2006-12)