Mili

Detail-oriented and motivated professional with strong logical thinking skills and proficiency in PC-based tasks. Skilled at navigating large amounts of information, analyzing numerical and non-numerical data, and maintaining accuracy in repetitive tasks. Conversational in Serbian (native language), English, and Italian.

QUALITY CONTROL OPERATOR at CYBERTEXEX (2025-01 – Present)

• Analyze and verify graphic and numerical data processed by automated systems
• Review data quality for KYC/AML systems
• Check whether the system's results are accurate and consistent

CUSTOMS BROKER FOR UPS ITALY at DDC OSS d.o.o. (2023-01 – 2024-12)

• Analyze and process necessary documentation for international import shipments, ensuring compliance with all customs laws and regulations
• Calculate duties and taxes

CONTENT COORDINATOR AND CUSTOMER SUPPORT FOR GLOVO ITALY at MPlus d.o.o. (2021-01 – 2023-12)

• Review, edit, translate, and align articles in Shelf database
• Identify errors in records and collaborate with team members to correct discrepancies, raise Jira tickets
• Process and verify large volumes of customer and product data through various CMR tools

Bachelor's degree in Languages and Cultures of Modern World – University of Rome (2004-01 – 2009-12)