Staff Associate at Young Life Polk County (2024-01 – Present)
- Developed and executed targeted outreach strategies that increased weekly program attendance by 100%
- Planned and promoted events with attendance varying from 50–200 attendees; managing logistics, messaging, and turnout strategy
- Led fundraising efforts and managed donor communication strategy, maintaining relationships and increasing financial support through targeted outreach
- Collaborated with a team to engage adults and students within the community
Barista at Lobos Coffee Roaster (2022-01 – 2022-12)
- Provided high-volume customer service in a fast-paced coffee shop environment, serving an average of 200 customers per shift
- Prepared and served specialty coffee beverages with accuracy, efficiency, and attention to quality standards
- Operated Point of Sales system to process transactions and manage orders
- Delivered positive customer experiences by communicating clearly, handling complaints professionally, and anticipating customer needs
Pro Shop Attendant at The Club at Cheval (2020-01 – 2020-12)
- Delivered excellent customer service in both the pro shop and restaurant, creating a welcoming environment and addressing customer needs with clarity and professionalism
- Collaborated with team members to ensure a seamless and positive experience for all guests
- Worked cross-functionally with staff to maintain efficient operations and strong guest satisfaction
