Rabbani Mulla

Reliable and detail-oriented Housekeeping professional with over 14 years of hospitality experience. Experienced in maintaining exceptional cleanliness standards, preparing guest rooms, handling guest requests professionally, and working efficiently in a fast-paced environment. A positive team player with a strong work ethic, committed to providing outstanding service and ensuring every guest has a comfortable stay.

Team Leader – Housekeeping at Premier Inn Dubai international Airport Hotel (2022-10-01 – 2026-05-24)

• Supervise daily housekeeping operations and ensure compliance with hotel standards.
• Lead and motivate housekeeping staff to achieve operational excellence.
• Conduct inspections of guest rooms, public areas, and back-of-house facilities.
• Prepare staff schedules and allocate daily assignments.
• Train new employees on housekeeping procedures, safety standards, and guest service.
• Monitor inventory levels and coordinate linen, amenities, and cleaning supplies.
• Coordinate with Front Office, Engineering, and other departments to ensure smooth operations.
• Handle guest requests and resolve housekeeping-related concerns promptly.
• Ensure compliance with health, safety, hygiene, and company policies.

Room attendant at Premier Inn Abu Dhabi capital center Hotel (2014-09-24 – 2026-10-01)

• Maintained a clean, healthy and safe environment in guest rooms in line with hotel procedures
• Changed bed linens and towels on a daily basis to ensure guest comfort and hygiene
• Responded to customer complaints in a positive, professional manner to support guest satisfaction
• Mopped floors regularly and ensured bathrooms were thoroughly cleaned and sanitized
• Followed all health and safety rules and housekeeping standards during daily tasks
• Ensured the continuous availability of sanitary items in bathrooms for guest use
• Dusted furniture on a daily basis and maintained cleanliness of room surfaces
• Cleaned carpets and sofas to uphold hotel cleanliness and appearance standards
• Ensured each room was properly set up, inspected and cleaned before guest arrival
• Ensured that rooms were regularly cleaned according to established hotel procedures

Room attendant at Oakwood Premier Hotel (2012-07-01 – 2014-05-31)

• Cleaned and maintained guest rooms according to hotel standards.
• Replenished guest supplies, linens, and amenities.
• Reported maintenance issues and guest requests promptly.
• Delivered high-quality guest service and maintained cleanliness standards.
• Address guest queries, deliver requested items (e.g., extra pillows or towels), and assist with lost-and-found items.
• Identify and report any broken fixtures, appliances, or room damage to the maintenance team.

Room attendant at Seasons an Apartment Hotel (2011-05-04 – 2012-02-28)

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organized and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort

Diploma in Hotel Management – Ism college (2009-06-01 – 2011-07-31)

S.sc in Education – Secondary and higher secondary (2004-03-01 – 2005-03-31)