Operations & Customer Relations Manager - Contemporary Foods
(2024-01)
- Led daily operational activities and optimized workflow efficiency across multiple corporate departments.
- Supervised e-commerce operations via Salla platform, achieving online sales growth exceeding 70% since launch.
- Strategic Account Management: Managed key retail and corporate accounts, including Panda, Danube, Al Tamimi Markets, Ninja, Al Hatab Bakeries, Supplements Professionals, and Al Nouri Company, driving business growth and maximizing sales opportunities.
- Managed corporate participation, booth coordination, and operations for major exhibitions including the Riyadh International Exhibition, Expo, and the Saudi Food and Drug Authority (SFDA) Exhibition.
- Coordinated nationwide marketing campaigns and aligned them directly with sales performance targets.
- Managed end-to-end logistics operations, ensuring supply chain continuity and purchasing requirement fulfillment.
Area Supervisor - Contemporary Foods
(2021-01 - 2023-12)
- Supervised regional operational activities and managed field teams to ensure performance quality.
- Contributed substantially to corporate geographical expansion, achieving customer growth exceeding 60%.
- Developed sales performance, localized marketing campaigns, and sustained relationships with key regional clients.
Sales Representative - Al Sahm Company
(2016-01 - 2021-12)
- Achieved baseline monthly and annual sales targets while maintaining strong corporate customer relationships.
Seasonal Events Operations Coordinator (Freelance) - Full Cycle
(2021-01)
- Managed and operated major global events, overseeing field operations and high-pressure teams.
- Coordinated operations for the FIFA Club World Cup, Supercopa de España, and Red Sea International Film Festival.
- Executed specialized operations for the Saudi Arabian Formula One Grand Prix across the 2022, 2023, and 2024 seasons.
Logistics Coordinator (Part-Time) - HPS Logistics
(2025-01 - 2026-12)
- Coordinated daily logistics workflows, tracked shipment data, and resolved immediate supply chain bottlenecks to ensure operational efficiency.