كان زمان

Computer & Laptop Maintenance Technician at Alhokair Company (2009-01 – 2015-12)

Diagnosed and repaired hardware and software issues for desktops and laptops.
Installed, configured, and updated operating systems and business applications.
Replaced faulty components including hard drives, RAM, motherboards, power supplies, screens.
Performed preventive maintenance to improve system performance and extend device lifespan.
Conducted data recovery and system backups when required.
Tested devices after repair to ensure full functionality and quality compliance.
Provided technical advice on system optimization and hardware upgrades.

Help Desk Support Engineer at Alhokair Company (2006-01 – 2009-12)

Provided first-level Help Desk support to end-users across multiple departments and locations.
Logged, tracked, and managed incidents using ticketing systems and dashboards.
Delivered remote troubleshooting and on-site technical support.
Resolved hardware and software issues within defined SLA timelines.
Escalated complex technical issues to higher-level IT teams when required.

IT Warehouse Supervisor at Alhokair Company (2005-01 – 2006-12)

Managed inventory of IT hardware including desktops, laptops, printers, networking devices, and accessories.

Graphic Designer & Laser Cutting Machine Operator (Freelance) at Self-employed (2015-01 – Present)

Designed production-ready files using Adobe Illustrator for laser cutting and engraving.
Operated laser machines for wood and acrylic cutting and engraving.
Managed heat transfer printing and custom product fabrication.
Prepared files ensuring accuracy in measurements and materials.
Performed routine maintenance and basic troubleshooting of laser machines.
Worked closely with clients to customize designs and meet production requirements.

3D Printing Technician (Freelance) at Self-employed (Present)

نبذة