Abdallah Ayed

Motivated and results-driven Restaurant Manager with proven experience in the hospitality industry. Skilled in operations management, team development, customer service, and financial performance. Passionate about delivering high-quality service and creating memorable dining experiences.

RESTAURANT MANAGER - Caribbean World Monastir - Monastir, Tunisia

(2023)

• Oversee daily restaurant operations and ensure exceptional guest service.
• Lead, train, and motivate the restaurant team to achieve performance goals.
• Manage reservations, table planning, and guest satisfaction.
• Monitor costs, control inventory, and ensure profitability.
• Ensure compliance with hygiene and safety standards (HACCP).
• Develop and implement strategies to improve service quality and increase sales.

RETAIL STORE MANAGER – PASTRY SHOP - Nougatine - Sousse Sahloul, Tunisia

(2015 - 2023-05)

• Managed daily operations of the pastry shop and ensured excellent customer experience.
• Supervised staff, assigned tasks, and provided training.
• Handled inventory, stock control, and supplier orders.
• Achieved sales targets and implemented marketing actions.
• Ensured product quality, presentation, and store cleanliness.

Training in Reception, Reservation & Travel Agent - Professional Training Program - Hotel & Tourism Institute

Bachelor's Degree in Applied Marketing - Specialization: Advertising Communication (2010)