Abdelmunim Gamal

Results-driven Business Operations & Commercial Leader with over 8 years of experience in driving organizational excellence and revenue growth across multi-sector entities (F&B, Construction, Pharma). with a proven ability to design scalable operating models, implement enterprise-wide ERP systems, and lead high-stakes commercial governance. Currently an Acting Business operation & Commercial manager overseeing cross-functional teams, I specialize in translating complex vision into data-driven execution to achieve aggressive expansion and P&L targets.

Operations & Commercial Manager at Bikar Design & Build (2024-10 – Present)

• Led operational efficiency initiatives across internal administrative workflows, structuring service pipelines to seamlessly support both B2B and B2C operations and enhance service delivery.
• Identified and secured strategic vendor partnerships across key regional segments, optimizing procurement channels to support market expansion.
• Built and sustained high-value stakeholder and supplier relationships, improving contract compliance, service retention, and response rates for critical administrative needs.
• Leveraged Power BI to generate data-driven commercial and operational insights, refining procurement pricing strategies and significantly optimizing operational expenditure (OpEx).
• Collaborated cross-functionally with Finance, Marketing, and Project Management teams to ensure seamless transition of administrative requirements into fully executed, budget-compliant projects.
• Enhanced CRM/ERP (Odoo) workflow visibility, improving the tracking of requests, asset management, and the predictability of annual administrative budgeting.

Business Analysis & Operations Consultant at Sila Group (2024-06 – 2024-09)

• Collaborated with cross-functional teams to define operational requirements and elicit stakeholder needs through structured sessions.
• Oversaw development of business roadmaps to guide sustainable growth and ensure alignment on deliverables.
• Supported Zoho ERP implementation to centralize data sources and improve the speed of decision-making.

Business Analyst at MSA (2023-06 – 2024-06)

• Developed daily business intelligence dashboards for sales, expenses, and purchasing using Excel and Tableau.
• Monitored KPIs and conducted variance analysis, leading to a 50% reduction in reporting time through Cloud ERP integration.
• Delivered a 25% increase in profitability by optimizing sales strategies and data-driven process improvements.

Founder & Operations Manager at Burgerz (2019-01 – 2023-04)

• Conceptualized and launched a multi-unit F&B venture, authoring comprehensive annual business plans and KPI frameworks to scale from a single unit to a high-volume group.
• Directed full P&L operations in collaboration with the Business Accountant, aligning daily workflows with long-term financial targets and audited reports to ensure consistent profitability and sustainable growth.
• Engineered a robust, end-to-end supply chain and inventory management system, establishing strategic vendor partnerships that minimized operational waste and maximized margins.
• Led a team of 7 personnel, including a Front-of-House Supervisor, 5 service staff, and 1 maintenance cleaner.
• Managed 3 personnel within a dedicated meat-processing lab, a Quality specialist and 2 production technicians.

Operations Analyst at Citypharm Pharmaceutical Factory (2017-07 – 2019-01)

• Implemented inventory management systems that reduced warehousing issues by 20%.
• Facilitated workshops to build process models and value stream analysis based on market insights.
• Applied through Sales data analysis, customer purchasing behaviors, and market trends to optimize production, reduce costs, and rectify supply chain inefficiencies.

Master Of Business Administration - MBA – University of East London (2027-9)

Bachelor of Business Administration in BBA – University of Science and Technology (2012-01 – 2016-12)