Abeer Osman

IT Engineer with over 15 years of combined experience spanning network and systems engineering, IT solution design, and quality assurance / application testing. Proven track record in the Ministry of Interior and private-sector technology firms, with strong expertise in system analysis and design, database programming, software quality control, and end-to-end functional testing of business applications. Skilled at leading technical teams, coordinating with development teams to resolve defects, and ensuring delivered software meets quality standards prior to release.

Quality Assurance Engineer / Application Tester at Ibtikar Company (2023-01 – Present)

• Performed manual and functional testing of business applications to verify compliance with functional and technical requirements.
• Designed and executed test cases and test scenarios (UAT, regression, and functional testing) covering core application modules.
• Logged, tracked, and prioritized software defects, and coordinated with development teams to verify fixes and closure.
• Reviewed application workflows and UI/UX for usability, data validation, and adherence to quality standards.
• Prepared test reports and quality documentation summarizing test coverage, defect status, and release readiness.
• Collaborated with business and technical stakeholders during User Acceptance Testing (UAT) cycles prior to go-live.

IT Engineer at Leader Technology Company (2018-01 – 2022-12)

• Designed IT solutions for the company across infrastructure and systems projects.
• Managed programs and software installation, configuration, and rollout.
• Performed PC and hardware/software maintenance, troubleshooting, and updates.
• Executed network projects (LAN/MAN/WAN) including wireless network deployments.
• Conducted system analysis and design for new and existing technical solutions.

IT Engineer at Ministry of Interior (2008-03 – 2016-12)

• Worked on installation projects within the Ministry's Technical Department office.
• Supported network and systems infrastructure across ministry offices.
• Contributed to system analysis, design, and technical support for departmental IT needs.

Master of Business Administration in Project Management – Sudan University of Science and Technology (2012-01 – 2014-12)

B.Sc. (Honors) in Information Technology – Sudan University of Science and Technology (2003-01 – 2008-12)

Secondary School Certificate – Al Oroba Secondary School (2000-01 – 2003-12)