Mahmoud Elshafey

highly creative thinker, Focused, confident, and committe Associate Energetic individual looking to showcase exceller presentation skills and transform theoretical knowledge of Communication using strategic management principals and ability to handle complex problems using outstanding organizational and time management skills.

Sales Executive at BUTTERFLY LED (2026-04 – Present)

Field Account Executive at I TRUCK (2025-12 – 2026-03)

• Manage and develop relationships with existing and potential clients in the assigned territory.
• Conduct regular field visits to promote company products and services.
• Identify new business opportunities and expand the customer base.
• Prepare sales reports and provide market feedback to management.
• Negotiate contracts and close sales deals with clients.
• Coordinate with internal teams to ensure customer satisfaction and timely delivery.

Sales Representative at BINZAGR COMPANY, SAUDI ARABIA (2024-01 – 2025-11)

• Successfully increased sales and expanded customer base by promoting FMCG products, building long-term client relationships, and consistently exceeding sales targets.

HR Specialist at EGYPTIAN MAINTENANCE COMPANY (EMC), PETROLEUM SECTOR (2022-01 – 2023-01)

• Managed employee records, contracts, and HR documentation with full compliance.
• Coordinated payroll, attendance, and benefits administration.
• Contributed to creating a positive work environment and improving employee engagement within the petroleum sector.

Sales Representative at DINA FARMS (2019-01 – 2022-01)

• Delivered effective sales of dairy and agricultural products across assigned markets, building long-term relationships with retail and wholesale clients.
• Consistently achieved and exceeded sales targets by identifying customer needs, ensuring strong market presence, and driving product availability.
• Collaborated with distribution and marketing teams to maximize customer satisfaction and support business growth.

Customer Service Representative at ORANGE (2018-01 – 2019-01)

• Handled customer inquiries, complaints, and service requests via phone and in person, ensuring a high level of customer satisfaction.
• Provided accurate information about products, services, and promotions to support customer needs.
• Resolved issues efficiently by coordinating with relevant departments, improving customer experience and retention.
• Achieved performance targets related to call handling time, service quality, and customer feedback.

Faculty of Law (English Department) in English – TANTA UNIVERSITY (2016)

Bachelor of Law in English – TANTA UNIVERSITY (2016)