Mahmoud Hammad

Business Administration graduate with hands-on experience in Human Resources support, Operations, Credit, Microfinance, Customer Service, and Customer Relationship Management. Experienced in employee affairs, attendance and absence tracking, customer documentation, business activity verification, credit assessment, field visits, installment collection, and branch operations. Supported branch management during the Branch Manager's absence.

Trained in Human Resources Management, Recruitment and Development, and Business Administration, with good Microsoft Office skills and strong communication and teamwork abilities. Seeking opportunities in HR, Administration, Operations, Customer Service, Credit, or Finance in Saudi Arabia.

HR Assistant (Training / Internship) at Human Resources Department (2026-07 – 2026-08)

• Supported employee affairs tasks, including organizing and maintaining employee records and files.
• Monitored daily attendance and absence records and updated attendance sheets accurately.
• Assisted in following up on late arrivals, absences, and leave-related information.
• Prepared and organized HR documents and data using Microsoft Excel and Word.
• Supported the HR team in daily administrative tasks and employee-related requests.
• Maintained confidentiality and professionalism when handling employee information.

Operations Department Employee at Erada Finance (2026-02 – 2026-06)

• Handled customer document signing and required paperwork.
• Reviewed customer documents and information for accuracy and completeness.
• Communicated directly with customers to understand and verify their business activities.
• Supported daily operational and documentation processes.
• Followed up on customer information and required documentation.
• Maintained professional communication with customers throughout the documentation process.

Credit Officer at Reefy Company (2024-12 – 2026-01)

• Supported customers in obtaining financing for small and micro-business projects.
• Assessed customer needs and business activities as part of the financing process.
• Conducted regular field visits to verify customer and business information.
• Managed customer relationships and followed up on customer needs and requests.
• Handled regular installment collection and followed up with customers regarding payments.
• Reviewed customer documents and information required for financing procedures.
• Provided financial guidance and explained financing requirements to customers.
• Worked toward assigned business and customer-service targets.
• Supported branch operations and handled additional branch responsibilities during the Branch Manager's absence.

Bachelor of Commerce in Business Administration (English Section) – Kafr El Sheikh University (2024)