Saad Takroni

Dedicated and detail-oriented Hospitality and Culinary Professional with extensive experience in restaurant supervision, hotel operations, and food service management. Proven track record in daily operations oversight, team leadership, food safety compliance, and delivering exceptional customer service. Skilled in utilizing hospitality management software like OPERA to streamline workflows and drive operational excellence.

Supervisor at Kudu Restaurants

• Supervised daily operational workflows to ensure high standards of quality, efficiency, and service excellence.
• Managed and trained staff, improving service quality, team productivity, and employee retention.
• Monitored customer satisfaction metrics and resolved operational challenges to achieve target revenue goals.

Hospitality & Service Specialist at Novotel Hotel

• Delivered high-quality hospitality and accommodation services in line with international hotel standards.
• Coordinated closely between inter-departmental teams to guarantee smooth operational execution and guest satisfaction.

General Chef at Marriott Hotel

• Prepared and cooked high-quality food items strictly adhering to international food safety and quality guidelines.
• Managed kitchen staff and daily kitchen operations while ensuring strict adherence to health and sanitation standards.
• Implemented health, hygiene, and nutritional safety procedures across all meal preparation processes.

Higher Institute Diploma in Food and Beverage – Higher Institute for Paper & Industrial Technologies / Hospitality Institute

Technical College Diploma in Accounting – Technical and Vocational Training Corporation (TVTC)

Commercial Secondary Diploma in Bookkeeping