Shahool Rehman

I am a Senior IT Specialist with extensive experience in enterprise IT support, infrastructure management, and system optimization. Skilled in Windows Server, Active Directory, network management, and L1/L2/L3 support, I have successfully handled high-availability systems, software deployments, and IT projects across multi-location environments. I am proactive, detail-oriented, and committed to delivering reliable IT solutions that enhance operational efficiency and business continuity.

I am a IT Specialist with extensive experience in enterprise IT support, system administration, and infrastructure management. Skilled in Windows Server, Active Directory, network management, and L1/L2/L3 support, I have successfully handled system upgrades, software deployments, and high-availability operations across multi-location environments. I excel at troubleshooting, process improvement, and ensuring business continuity, delivering reliable IT solutions that enhance operational efficiency.

Bachelor of Engineering Technology in Electronics & Telecommunications – Focused on electronics, telecommunications, digital systems, and network communications. Gained hands-on experience in circuit design, embedded systems, and IT-related projects, developing strong analytical and technical skills applicable to IT support, system administration, and enterprise IT environments.