CEO Office Manager at Plexus Holding (2025-07 – Present)
Anchored executive operations at Plexus during 2025, driving high-stakes calendar architecture and C-suite liaison. Safeguarded strict confidentiality, managed corporate disclosures, and orchestrated cross-functional logistics to maximize executive efficiency within high-volume environments.
- Advanced Executive Diary Governance: Spearheaded the end-to-end strategic calendar management and fast-paced diary architecture for senior executive offices, mitigating scheduling conflicts and maximizing time efficiency.
- High-Stakes Information & Risk Management: Exercised absolute discretion and elite-level confidentiality in handling sensitive corporate assets, strategic board disclosures, and high-value financial documentations.
- C-Suite & Global Client Liaison: Served as the high-profile, primary communication link between senior partners, regional corporate clients, and external entities, ensuring flawless relationship management and professional diplomacy.
- Quality Assurance & Executive Deliverables: Overlooked the final curation, meticulous proofreading, and advanced formatting of high-stakes business proposals, strategic presentations, and official letters to match world-class corporate standards.
- Cross-Functional Ecosystem Orchestration: Led the operational coordination between various internal business units, ensuring seamless logistical execution for major corporate events, strategic board-level assemblies, and senior executive travel frameworks.
CEO Office & Operations Manager at Classera for Smart Learning (2022-06 – 2025-06)
Anchored executive operations and board-level communication at Classera. Strategically managed calendars, streamlined cross-functional workflows, and developed bilingual reporting frameworks to enhance data accuracy and drive program evaluations within fast-paced, high-profile corporate environments
- C-Suite Executive Governance: Anchored the day-to-day operations of the CEO office, managing elite-level calendars, high-stakes international agendas, and strategic time-allocation frameworks
- High-Stakes Stakeholder Liaison: Served as the central, polished point of contact between the CEO, regional board members, ministry officials, and global tech investors, maintaining seamless communication.
- Confidentiality & Information Management: Managed highly sensitive corporate records, board resolutions, and confidential expansion strategies with absolute discretion and institutional alignment.
- Cross-Functional Ecosystem Orchestration: Synchronized with internal shared services, regional branches, and functional department heads to streamline executive deliverable tracking and follow-up actions.
- Executive Presentation & Review: Authored, proofread, and meticulously formatted executive-level proposals, corporate briefs, and board presentations to ensure total alignment with premium brand standards.
Incubator Programs & Operations Manager at PLEXUS CO. (2019-01 – 2022-05)
Led full incubator program lifecycles, overseeing candidate selection, tracking budgets, and delivering external presentations. Managed spatial logistics, optimized office operations, and evaluated service contracts with strict precision, ensuring complete compliance with corporate and financial procedures
- Executive Calendar & Meeting Coordination: Managed day-to-day online diaries, prioritized appointment scheduling, and coordinated room logistics and IT requirements for senior leadership meetings.
- Correspondence & Documentation Control: Drafted, proofread, and formatted official letters, corporate memos, and internal presentations, ensuring precise attention to detail and corporate brand alignment.
- Front-Line Client & Visitor Relations: Acted as a professional liaison for visiting clients and corporate stakeholders, managing inquiries with exceptional communication skills and discretion.
- Office Operations & Registry Management: Maintained physical and digital filing systems, supervised office inventory and equipment upkeep, and streamlined administrative workflows to eliminate bottlenecks
- Event & Travel Logistics Support: Assisted in organizing corporate dinners, functions, and internal events, while coordinating complex travel itineraries and expense tracking for department heads
General Supervisor at GlueTube (2017-01 – 2018-12)
Supervised cross-functional team meetings to ensure timely project delivery, while mentoring account managers to maintain exceptional client satisfaction. Developed innovative engagement strategies to enhance brand consistency and build robust, high-level relationships with major corporate stakeholders
- Executive Content Quality & Proofreading: Overlooked the strict quality control, rigorous proofreading, and structural alignment of digital assets, corporate presentations, and publications to ensure flawless delivery
- Media Assets & Documentation Governance: Structured and maintained a secure digital repository for corporate communications, safeguarding proprietary materials and ensuring agile database access
- Cross-Functional Brand Alignment: Synchronized with technical creators, marketing teams, and internal stakeholders to standardize standard operating procedures (SOPs) for content workflows and corporate identity
- Data Analytics & Performance Tracking: Tracked digital engagement metrics, prepared operational briefs, and compiled administrative reports to optimize media outreach and presentation aesthetics
- Stakeholder Communication & Liaison: Managed external and internal inquiries, maintaining a polished professional network with corporate partners and digital platforms via written and verbal channels
Project Coordinator & IT Support Supervisor at Dimension Management Consultant (2013-06 – 2016-06)
Coordinated HRMS project workflows and cross-functional implementations to ensure timely compliance. Provided advanced technical support, troubleshooting software/network issues, while managing administrative systems and user accounts with high precision to maintain absolute documentation accuracy
- Multi-Project Coordination & Alignment: Spearheaded administrative and logistical coordination for high-profile enterprise projects (including SBG HR, SBG ABCD, and SBG Makkah frameworks), ensuring milestones were met on time
- Systems & Deployment Administration: Managed user administration on Microsoft Exchange (60+ users) and provided advanced technical and clerical support to corporate clients and internal teams.
- Executive Technical Gatekeeping: Acted as the primary resource for troubleshooting complex hardware, software, and network configuration issues, enhancing overall business process improvement and deployment efficiency.
- High-Volume Database & Infrastructure Care: Oversaw database hygiene and user credentialing, maintaining accurate records, and handling technical support deployments within fast-paced corporate structures.
- Cross-Functional Stakeholder Liaison: Coordinated communication between technical engineering teams, corporate clients, and senior consultants to track project progress, compile operational briefs, and align execution strategies.
Showroom Supervisor at Sika Saudi Arabia (2009-04 – 2012-12)
Managed daily showroom operations, sales processes, and financial tracking with high precision. Analyzed monthly trends to optimize inventory control, while coordinating directly with external suppliers to secure material sourcing and ensure seamless, cross-functional logistical alignment.
- Multinational Executive Support: Provided high-level administrative and clerical backing to regional managers and corporate executives, ensuring seamless daily office operations within a multinational corporate environment.
- Global Policy Compliance & Governance: Exercised strict adherence to international company policies and standard procedures, maintaining absolute confidentiality and discretion in managing sensitive corporate records.
- Travel & Expense Coordination: Coordinated comprehensive corporate travel itineraries, flights, and accommodation arrangements, ensuring optimal budget allocation and accurate expense reporting (aligned with tools like Concur).
- Cross-Border Communication Liaison: Served as a polished point of contact for international delegations, suppliers, and regional team members, managing high-volume correspondence via professional phone and email channels.
- Facility & Procurement Administration: Oversee office inventory, facilities upkeep, and corporate database management, streamlining procurement processes to eliminate administrative bottlenecks.
Secretary at Ebaa House Co. (2007-02 – 2009-04)
Optimized CEO office communication, managing executive correspondence and accurate English-Arabic translations. Bridged operational gaps between showroom and administration functions, streamlining workflows and securing documentation to maximize overall institutional efficiency and cross-functional team coordination
- High-Volume Operations Coordination: Anchored administrative and clerical workflows for fast-paced corporate divisions, ensuring optimal resource allocation and zero bottlenecks in daily operations
- Cross-Functional Liaison & Communication: Synced seamlessly between project managers, commercial sales teams, and corporate operations to streamline internal communications and track deliverable statuses.
- Corporate Records & Database Hygiene: Managed comprehensive physical and digital archiving systems, maintaining highly organized client databases and secure project documentation with strict attention to detail.
- Executive Schedule & Meeting Governance: Orchestrated daily administrative calendars, prioritized corporate correspondence, and managed logistics, IT, and catering requirements for high-stakes internal assemblies.
- Process Improvement & Facility Oversight: Supervised office inventory and facility upkeep while contributing to the continuous refinement of standard office procedures to elevate administrative efficiency.
