Wed Batarfi

Results-driven Operations & Event Management professional with experience in sports operations, customer service, and event coordination within fast-paced environments. Skilled in managing daily operations, optimizing workflows, and enhancing customer experience while supporting high-performance teams. Strong leadership, communication, and organizational abilities with a proven record of improving operational efficiency and service quality.

Assistant Operations Manager at Padel District Sport Company (2025-04 – Present)

• Managed daily operations across facilities serving 100+ daily customers, ensuring smooth workflow and service continuity
• Designed KPI system that improved performance tracking and increased staff productivity visibility by 30%
• Led and supervised operational team, improving task completion efficiency by 25%
• Reduced operational delays through workflow optimization, improving service delivery time by 15%

Event Specialist Intern at Kun Sports (2024-09 – 2025-03)

• Supported planning and execution of 10+ sports and community events with high operational quality
• Coordinated logistics and on-site operations ensuring 100% successful event delivery
• Managed communication with sponsors and stakeholders, improving response efficiency by 20%

Sports Activities & Events Cooperative Trainee at Ministry of Sport (2023-07 – 2023-08)

• Helped in coordination of tournaments involving multiple teams and officials
• Supported administrative processes, reducing manual processing time by ~15%
• Conducted research and data collection to support sports development initiatives

bachelor's degree in Sports Management – University of Jeddah (2024)

Diploma in Digital Marketing, Sponsorship & Communication in Sports – Barça Innovation Hub (2024-12 – 2025-08)