Yassin Azhari

Highly motivated and results-oriented IT Engineer with 2 years of experience in designing, implementing, and maintaining robust and scalable IT infrastructure. Proven ability to troubleshoot complex technical issues, optimize system performance, and ensure data security. Adept at collaborating with cross-functional teams to deliver innovative solutions that align with business objectives. Expertise in network administration, cloud computing, system administration.

IT Engineer at Zain Sudan (2023-01 – 2024-12)

• Monitor network performance and activities around the clock to identify and respond to potential issues promptly.
• Diagnose and troubleshoot network incidents, working closely with cross-functional teams to resolve issues efficiently.
• Implement and monitor security measures to protect network infrastructure.
• Respond to security incidents and implement corrective actions.
• Conduct routine checks and maintenance tasks to ensure the ongoing health and reliability of the network.
• Escalate complex issues to higher-level engineers or management as needed and provide detailed incident reports.
• Maintain accurate and up-to-date documentation of network configurations, issues, and resolutions.
• Identify opportunities for process improvements and contribute to the development of standard operating procedures.

IT support at Sabico Investment (2022-01 – 2023-12)

• Provide technical IT support to staff and resolve IT-related issues efficiently.
• Respond to user-reported technical issues related to hardware, software, or network connectivity.
• Diagnose and troubleshoot system and network problems, software faults, and hardware complications.
• Identify and resolve the root cause of technical problems.

Bachelor degree in Information Technology – Future University (2018-01 – 2022-12)