Linda Pieplow

Friendly and service-minded professional with extensive experience in customer service, hospitality and operations. I enjoy meeting people, creating positive customer experiences and making customers feel welcome. I am reliable, calm under pressure and looking for a long-term part-time weekend position.

Operations & Customer Experience Manager at Pieplow Restaurant, Malmö (2008 – Present)

Managed daily operations and customer experience for a group of restaurants and catering businesses. Led teams, developed staff and ensured high service standards in a fast-paced environment.

• Led teams of 100+ employees across multiple restaurants
• Created excellent customer experiences every day
• Recruited, trained and developed staff
• Maintained high service and quality standards
• Handled customer feedback and solved problems efficiently
• Planned operations, schedules and events
• Worked closely with suppliers and business partners
• Increased customer satisfaction and repeat business