Chloe Chew
SYSTEMS ENGINEERING · APPLIED AI
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About
Systems engineer with 2.5 years delivering telco system integrations, backend APIs and production service support, now reading Applied Artificial Intelligence at Singapore Institute of Technology. Led the Singtel E1 migration — 3,600 E1 lines cut over to a new switch in four months with a team of 25 — earning the Singtel Excellence Award. Builds full-stack and LLM-powered applications in Python, TypeScript, React and FastAPI.
Experience
Systems Engineer - IP-Tribe (Private) Limited - Singapore
(2022-07 - 2024-12)
- Led and coordinated 25 contractors to deliver the Singtel E1 migration, migrating 3,600 E1 lines from a legacy switch onto a new one in four months; awarded the Singtel Excellence Award for leadership and technical delivery.
- Supported the backend integration between Cisco Webex and StarHub's SmartUC platform, building the REST API layer and service logic that let StarHub's enterprise customers use Webex collaboration features from within SmartUC.
- Delivered telco system integrations supporting enterprise customer onboarding and ongoing service management.
- Troubleshot and reprovisioned live enterprise services through REST API calls in Postman, tracing failed provisioning requests through AWS CloudWatch logs and metrics to restore customer service on production telco platforms.
Education
BSc (Honours) - Applied Artificial Intelligence - Singapore Institute of Technology (2024-09 - 2027-09)
Specialist Diploma - Business Analytics - Temasek Polytechnic (2022-09 - 2023-10)
Diploma - Apparel Design & Merchandising - Temasek Polytechnic (2018-04 - 2021-05)
