Elizabeth Royuela

Detail-oriented administrative support professional and recent University of California, Davis graduate with a Bachelor's degree in Communication and an Associate Degree in Business Administration. Experienced in customer service, administrative support, cash handling, recordkeeping, staff training, and coordinating daily operations in fast-paced environments. Recognized for exceptional organizational skills, professionalism, attention to detail, and the ability to communicate effectively with individuals from diverse backgrounds.

Dedicated to providing outstanding service, maintaining efficient operations, and creating welcoming environments for students, families, staff, and community members.

SERVER at AMICIS EAST COAST PIZZERIA (2025)

Provided professional customer service in a high-volume environment while maintaining accuracy and attention to detail.

• Processed customer transactions and maintained accurate financial records using point-of-sale systems.
• Coordinated multiple priorities simultaneously while ensuring efficient daily operations.
• Communicated effectively with customers, coworkers, and management to resolve issues and provide timely assistance.
• Maintained organized records and documentation while supporting overall business operations.
• Demonstrated reliability, professionalism, and strong problem-solving skills during peak business periods.

HOSTESS & SERVER at CATTLEMENS STEAKHOUSE (2022 – 2024)

Served as the first point of contact for customers, providing information and assistance in a professional and welcoming manner.

• Coordinated reservations, customer flow, and scheduling needs in a fast-paced environment.
• Trained and mentored new employees on operational procedures, customer service expectations, and workplace standards.
• Maintained accurate records and ensured compliance with established procedures.
• Assisted with cash handling, payment processing, and transaction reconciliation.
• Built positive working relationships with customers, staff, and management through strong communication and teamwork.

Bachelors in Communication – University Of California Davis (2026)

Associates in Business Administration – Solano Community College (2024)

High School Diploma – Dixon High School (2022)