F Khan

Medical & Healthcare Marketing Automation

Operations & Business Development at AgileGrizzly (Present)

Medical & Healthcare Marketing Automation

• Grew client portfolio by 50% through the introduction of a new operations-led product offering.
• Implemented a subscription-based model that increased recurring revenue by 40% and improved revenue visibility.
• Led automation initiatives, including AI-enabled customer success capabilities, to improve efficiency and client outcomes.

Sales & Operations at Oriental Remedies Group (2020-10 – 2025-03)

Healthcare/ Chinese Medicine

• Led sales, operations, and customer success across 5 clinic locations, helping scale the business from 2 to 5 clinics.
• Managed a 40-person cross-functional team across Clinic Operations, Customer Success, Operations, and Strategy & Planning.
• Led hiring, roster planning, sales and service training, and frontline capability development to strengthen team performance and execution.

Recruitment Consultant | Commercial Pharma at Barrington James (2020-01 – 2020-09)

Healthcare / Recruitment

• Managed end-to-end recruitment for pharmaceutical sales, marketing, and business development roles across APAC.

Talent Acquisition Partner | Regional Recruitment at Adaptovate (2019-01 – 2019-09)

Agile / Consultancy / Recruitment

• Managed full-cycle recruitment across Singapore, Australia, and Poland, partnering with hiring managers and business leaders.

Regional Training Manager at Under Armour (2015-02 – 2019-01)

Sports / Wholesale & Retail

• Led regional sales enablement and training initiatives across 9 Southeast Asia markets.
• Partnered with market teams to strengthen product knowledge, customer service, and sales readiness.
• Established a train-the-trainer network and reporting systems to support ongoing capability development.

Diploma in Electronics and Communications – Singapore Polytechnic (2007 – 2010)

Bachelor in Environment and Occupational Health and Safety – University of Newcastle, Australia (2016 – 2018)