Habib Nooh
IT SUPPORT
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About
IT Support professional with 4+ years of experience in desktop support, IT operations, and data center environments. Skilled in troubleshooting hardware/software issues, system maintenance, and user account administration. ITIL v4 and Cybersecurity certified.
Experience
IT Executive - Singapore Consortium Investment Management Limited
(2024-04)
- Provided remote and onsite troubleshooting for hardware and software issues.
- Installed and configured new hardware and software.
- Performed system maintenance including patching, backups, and virus scans.
- Delivered technical support via phone, email, and chat.
- Created and managed user accounts and access privileges.
IT Analyst - Marina Bay Sands Pte Ltd
(2023-02 - 2024-02)
- Provided onsite and remote IT support.
- Configured and deployed desktops and laptops.
- Resolved network, device, and connectivity issues.
- Managed user accounts and permissions.
Data Center Support Specialist - Singapore Pools Pte Ltd
(2022-08 - 2023-02)
- Compiled operational data using scripts and prepared reports.
- Escorted vendors and ensured security compliance.
- Performed daily backups of critical systems.
DC Technical Engineer (L2) - Accenture Pte Ltd
(2021-08 - 2022-08)
- Handled service request tickets and supported infrastructure operations.
- Executed database scripts and performed security scans.
Desktop Support Engineer - IBM
(2019-06 - 2021-06)
- Supported Windows OS and Microsoft Office.
- Performed PC imaging and deployment.
- Provided user onboarding support.
Education
NITEC - Infocommunications Technology - ITE College West (2011 - 2013)
Professional Certificate - Cybersecurity - Vertical Institute Pte Ltd (2024 - 2024)
