Jack Sin Lim

Coming from a family in the travel industry, my first cruise was in 1994, when I was 25 years old, I have since then developed my passion for cruising; In 2010, I joined Stamford Travel where I established the cruise department training the entire team and leaded the team in reaching multiple cruise lines targets resulting in gaining the company 6 figures of financial override bonus. Because of the outstanding result, I was hired by Costa Cruises to lead the Singapore, Thailand, Malaysia and Indonesia markets – sales and marketing team, during my tenure at Costa Cruises, we have accomplished the sales targets in 2015, 2016, 2017, 2018 and 2019.

• Successfully supported the sales team to achieve Southeast Asia sales target and increased guest arrival number in 2015 and 2016, while securing charter business and maintaining close partnership with travel agency for their repeat business
• Excellent in booking operation; successfully supported Management and Costa IT department to enhance the existing booking system for travel agency. Using my agency work experience insight, I supported the team to develop useful sales tools, booking and communication procedure, to smoothen and simplify booking process and reduce travel agency workload, resulting in the 60% increase of guests booking number in 2016 and bring in 50% increased guest to travel to Singapore
• Successfully grew and established new sales channels

Secondary School from Malaysia