Krish Sixtysix

A committed and spirited aviation enthusiast with a proven track record of enhancing customer satisfaction, demonstrating leadership qualities and maintaining professionalism in challenging situations. Adept in Microsoft Office, highly data-driven and encompasses a strong aptitude for numbers, while also serving as an exceptional team collaborator.

Customer Service Agent at DNATA Singapore Pte Ltd (2024-12 – Present)

• Performed check-in duties for IndiGo Airlines, greeting passengers with warmth and communicated with them on procedures to follow.
• Assisted large volumes of customers with inquiries, resolving issues efficiently and enhancing customer satisfaction in a fast-paced environment.
• Led Departure-In-Charge duties for IndiGo, co-ordinated and liaised with gate staff to ensure a smooth boarding process for passengers.
• Prepared and compiled reports pertaining to daily flight departures.
• Mentored new entrants on effective passenger check-in procedures, closely monitoring progression and providing constructive feedback for improvement.
• Was awarded the 'Fab Debutant' award in April 2025 as a recognition for my exceptional service with the IndiGo team.

Logistics Assistant at Singapore Civil Defence Force (2021-01 – 2023-01)

• Took responsibility of supplies and resources stored at Brani Marine Fire Station, ensuring stocks were replenished and sufficient.
• Assisted in the planning of special occasions to welcome officers and guests from foreign nations.
• Participated in annual marching parades, including the National Day parade.

Intern at PSA Singapore Pte Ltd (2019-03 – 2019-08)

• Gained exposure and enriched my knowledge on Singapore's maritime industry, studied and examined the distribution and exchange of goods at our nation's ports.
• Worked on two Microsoft Excel Macro projects to record exchanges of goods and attendance of employees at PSA.
• Enhanced project visibility by maintaining up-to-date project status reports.

Bachelor of Engineering Technology in Mechanical Engineering – Teesside University (2026-07)

Diploma in Automation and Mechatronic Systems – Ngee Ann Polytechnic (2020-04)

GCE O Levels in Aerospace Systems – Queensway Secondary School (2016-12)