Nathaniel Chan

Results-driven engineering professional with extensive experience in HVAC systems, specializing in chillers, air handling units (AHUs), fan coil units (FCUs), and associated pumping systems. Proven expertise in installation, troubleshooting, maintenance, and performance optimization within commercial and industrial settings. Recognized for strong responsibility, meticulous attention to detail, and a proactive problem-solving approach.

Thrives in fast-paced environments while effectively collaborating with clients, contractors, and internal teams to ensure timely project delivery and exceptional service standards. Dedicated to continuous learning and technical advancement, with a focus on enhancing knowledge in chiller systems and energy-efficient solutions.

Service Engineer (Contract) - Aircond Network Pte Ltd

(2026-06)

• Diagnosed and resolved technical issues in air conditioning systems, ensuring optimal performance.
• Conducted routine maintenance and inspections to enhance system reliability and efficiency.
• Collaborated with clients to understand service needs and provide tailored solutions.
• Utilized diagnostic tools and software for troubleshooting and repair processes.
• Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
• Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
• Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.

Project Assistant (Contract) - Conny Tech Pte Ltd - Singapore

(2025-12 - 2026-05)

• Supported project execution by coordinating with vendors and ensuring timely follow-ups on deliverables
• Assisted in preparing and compiling tender specifications for engineering and safety audit projects

Operations & Admin Executive (Contract) - Poh Meng Engineering Pte Ltd - Singapore

(2023-02 - 2023-03)

• Coordinated daily job assignments for technicians via ERP system to optimize service efficiency
• Prepared Material Take-Off (MTO) lists for HVAC servicing, repairs, and installation projects
• Managed customer database and service preferences to enhance customer satisfaction and retention
• Acted as a key point of contact for customer inquiries, providing prompt and professional responses
• Supported operational cost tracking including fuel usage and miscellaneous expenses

Service Technician Apprentice - Poh Meng Engineering Pte Ltd - Singapore

(2022-09 - 2023-02)

• Assisted in servicing, chemical cleaning, and troubleshooting of residential air-conditioning systems
• Gained hands-on experience in diagnosing HVAC issues and supporting maintenance solutions
• Worked closely with senior technicians to ensure quality service delivery

Warehouse & Logistics Assistant (Part-Time) - Sinoppel Device Pte Ltd

(2022-03 - 2022-03)

Achieved efficient inventory control at Ubi Industrial Estate, optimizing stock management for diverse clients including telecommunications firms and e-commerce giants like Shopee and Lazada. Enhanced warehouse operations by maintaining a clean environment and effectively managing incoming orders, ensuring only correct items were accepted into inventory.

• Assisted in coordinating daily logistics operations, ensuring timely delivery of products.
• Maintained accurate inventory records using ERP systems to track shipments and stock levels.
• Prepared shipping documentation, reducing errors and expediting processing times.

General Worker (Part-Time) - KoolLogix Pte Ltd

(2021-09 - 2021-09)

Fabricated and assembled server rack components, ensuring seamless installation at client office location.

• Collaborated with team to streamline processes, improving overall workflow efficiency.
• Conducted routine maintenance checks on equipment to minimize downtime.
• Implemented best practices for quality control during production runs.
• Worked fast to complete tasks and meet daily deadlines.
• Supported cross-functional teams in executing operational tasks and projects as needed.
• Maintained a clean and organized work environment to ensure safety compliance.

Hotel Maintenance & Engineering Staff (Intern) - JW Marriott South Beach - Singapore

(2019-11 - 2020-01)

Achieved efficient maintenance of air-conditioning systems through collaboration with duty engineers and technicians. Enhanced guest satisfaction by promptly addressing complaints via the guest experience GXP system. Improved operational response times for maintenance crew addressing room-related issues.

• Assisted in daily operations, ensuring smooth front desk processes and guest check-ins.
• Facilitated communication between departments to enhance guest service experiences.
• Engaged with guests to gather feedback, enhancing overall satisfaction levels.
• Participated in team training sessions, improving operational knowledge and skills collaboratively.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
• Analyzed problems and worked with teams to develop solutions.

Junior Production Staff (Intern) - Duratech Engineering Pte Ltd

(2017-07 - 2017-11)

Designed and produced tailored wiring and cable harnesses to meet client specifications for Wong Fong Engineering, MEDS Technologies, and ST Kinetics.

• Collaborated with team to streamline processes, improving overall workflow efficiency.
• Conducted routine maintenance checks on equipment to minimize downtime.
• Implemented best practices for quality control during production runs.
• Worked fast to complete tasks and meet daily deadlines.
• Supported cross-functional teams in executing operational tasks and projects as needed.
• Maintained a clean and organized work environment to ensure safety compliance.

High School Diploma - Mechanical Engineering - Ngee Ann Polytechnic (2024-05)

Higher NITEC - Facility Management & Engineering - ITE College West (2020-02)

NITEC - Electronics - ITE College Central (2017-12)

No Degree - General Studies - St Andrew's Secondary School (2015-12)