Rashpal Singh

Environmental & Cleaning Services

Operations Executive - Exceltec Property Management Pte Ltd

(2025-01 - 2025-10)

Environmental & Cleaning Services

• Daily site inspection to monitor performance of cleaning team on ground
• Monitoring of individual cleaners' attendance, punctuality, discipline and grooming standard
• Liaising with Management and HR for all issues (especially pertaining to cleaner discipline and performance) following up with the necessary actions (e.g. issuing of verbal/written warning)
• Conducting of weekly toolbox meeting
• On-site inspection to ensure cleaning team's compliance to all standard operating procedures
• Checking progress with supervisors for all outstanding issues highlighted by client & management
• Planning and submission of periodic works schedule to client and building management team
• Main contact person for on-site building Management team and client for all cleaning-related matters
• Monthly operations meeting with building management & client to discuss & provide updates all major operational issues highlighted
• Monthly safety inspection with client and building management team to identify & eliminate possible safety hazards on-site and get the cleaning team to follow up when necessary
• Submitting of staff pass application form for all members of the cleaning team
• Obtaining quotations from vendors for ad-hoc cleaning services as per client's request
• Fortnightly submission of cleaner attendance to HQ/HR and following up to resolve any discrepancies found
• Submission of all medical certificates and claims for all cleaners to HQ/HR
• Submission of Permit to Work (PTW) to client for works carried out by outsourced contractors
• Liaising with finance/accounts department on documentations required for payment
• Addressing all cleaning feedbacks raised by building users through calls, emails & face-to-face meetups and getting supervisors to follow up
• Preparing and submitting monthly report to building management and client
• Conducting face to face interview with prospective new employees
• Approving of employee application for successful candidates and submission to HOD and HR
• Liaising with HR on all documentations for foreign staff (i.e. medical, Work Permit etc)
• Face to face meetings with clients as per their request
• Ad-hoc tasks assigned by management

Property Executive - Cyclect Facilites Management Pte Ltd

(2023-10 - 2024-11)

Managing Agent for Singtel Comcentre & SingPost Centre

• Daily attendance monitoring & updating of cleaning vendor's manpower
• Attending daily toolbox meeting conducted by site Facilities Manager (FM) to discuss, highlight & clarify all operational matters & instructions from top management
• Liaising with vendor's Operations Executive (OE) pertaining to all daily operational issues
• On-site inspection to ensure vendor's compliance to all standard operating procedures
• Checking progress and compliance by vendor for all outstanding issues requiring follow-up
• Ensuring all periodic works are carried out by the vendor as per term contract
• Charging Liquidated Damage (LD) to vendor for non-compliance to instructions/rules & regulations
• Meeting with vendor's management team to discuss & resolve all major operational issues in accordance with term contract and drafting of meeting minutes
• Scheduling of carpet shampoo for all offices in the building
• Monitoring overall performance level of vendor according to management guidelines
• Obtaining quotations from vendor's management & finance department for all routine and adhoc works and services
• Working with site Facilities Manager (FM) on Liquidated Damages amount charged to vendor and drafting of LD letter
• Raising Work Requestion & Payment Certification (WRPC) for payment to vendor
• Liaising with vendor's finance/accounts department on documentations required for payment
• Liaising with Singtel stakeholders on VP cleaning schedule & following up with cleaning vendor's OE & Supervisors on compliance
• Addressing all cleaning feedbacks raised by building users through calls, emails & face-to-face and following up accordingly
• Preparing and submitting monthly Environmental Services (ES) regime report to site Facilities Manager (FM)
• Conducting weekly safety walk with Singtel WSH Manager to identify and eliminate all safety hazards in the building
• Attending monthly safety meeting conducted by Singtel WSH Manager
• Working with Property Manager (PM) on monthly report to client
• Ad-hoc tasks assigned by management

Admin Assistant - Cyclect Facilites Management Pte Ltd

(2022-12 - 2023-10)

Managing Agent for Singtel Comcentre

• Manning of FM Helpdesk hotline, live chat & email account and assignment to respective MA staff for follow up
• Updating of FM Helpdesk monitor and tracking log for status & job progress included in management's monthly report
• Processing of General Permit To Work (GPTW) applications for all jobs in the premises
• Updating of GPTW tracking file
• Guiding staff on GPTW form procedures & supporting documents necessary for application approval
• Publication of approved GPTW email to requestor and management personnel
• Retrieval of snail mails and documents from Manager's out tray
• Liaising with Singtel stakeholders on VP cleaning schedule & following up with cleaning supervisor on compliance
• Updating of attendance for staff in TMS
• Monitoring of stationery inventory and raising Purchase Requisition (PR) in ERP system
• Filing and scanning of documentations
• Ad-hoc admin tasks assigned by superiors

Warehouse and Logistics Officer - Cell ID Pte Ltd

(2021-03 - 2022-03)

• Issuing & receiving of all inventory items to various departments
• Receiving of deliveries
• Preparing delivery order, packing list and performa invoice for local and overseas shipment
• Managing warehouse storage and condition/cleanliness
• Sorting and repacking of stock
• Preparing and issuing of items in material kit list for production work orders
• Monitoring and weekly reporting of warehouse RH and humidity to senior manager
• Filling and updating of all delivery orders and receiving
• Creating FedEx & DHL shipment and following up with collection
• Packing of shipment items
• Inventory updating and weekly submission to senior manager
• Monthly cycle count and quarterly warehouse KPI report
• Monitoring expiry of all inventory items and raising of scrap form for management signatories and approvals
• Physical disposal of scrapped items
• Following up and sending out emails as part of day to day operations
• Filing and scanning of documentations
• Ad-hoc admin tasks assigned by superiors

Supervisor - Indeco Engineers Pre Ltd

(2020-03 - 2020-12)

• Raising Sales Requisition (SR) to Central Procurement Department for purchase of materials, overheads and services required by workshop
• Updating of SR Master listing
• Compiling weekly budget report as per sales requisitions raised for submission to higher management
• Liaising with vendors for quotations, arrangements of delivery and services and follow up actions when required
• Monitoring of status of all jobs closed and outstanding jobs
• Daily delegation of job to ground crew and supervise
• Managing of daily workshop operations
• Resolve concerns and issues raised by ground crew
• Liaise and follow up with end user on all requests
• Compiling of month end monthly report for submission to management and authority
• Liasing with Central Procurement Department on quotations status and delivery ETAs
• Directly report to workshop manager on all ground related matters

Private-hire car driver - Grab & Go-Jek

(2019-04 - 2019-10)

Consumer Insights Crew - Resorts World Sentosa

(2018-03 - 2019-03)

• Collecting guest demographics survey
• Conducting satisfaction survey with guests
• Maintaining condition and inventory for devices used to carry out surveys in daily operations

Service Advisor - Indeco Engineers Pte Ltd

(2016-12 - 2018-02)

• Planning monthly maintenance schedule
• Raising hardcopy and softcopy work orders for defective aircraft ground equipment
• Tracking of all jobs raised and updating into system upon completion
• Generating of daily status report to client
• Liaising with workshop supervisor on due dates of equipment testing
• Preparing monthly listing of all equipment due for testing and sending to appointed vendor for quotation
• Advising end user on the serviceability status of equipment
• Performing daily check on aircraft ground equipment and liaising with workshop supervisor on the status for generation of daily report
• Ensuring all completed jobs are updated into system for Overall-in-charge's monthly report
• Checking with ground crew and workshop supervisor on the estimated time of recovery (ETR) for incomplete jobs and reasons for delay
• All other administrative tasks as assigned by workshop supervisor and Overall-In-Charge
• Receiving and carrying out all amendments as received from company's publication officer
• Daily update of publication inventory checklist of all publication belonging to workshop
• Monthly conditional check of the physical condition of all publication and updating onto checklist
• Ensuring that all publications are free from errors in information
• Working with workshop overall-in-charge to ensure that all publications are ready for audit
• Tracking and issuing of all publications loaned out