Rayner Koh

more than 5 years in operations

• To handle incoming calls and requirements from drivers & clients
• To be responsible for order taking, route planning, and driver co-ordination
• Recruit, train, and induct employees to achieve and maintain a designed staffing pattern
• Driver and customer documentation and filing, update the database
• To consolidate the order to maximize the use of truck and vehicle
• Responsible for on-time connections from WH
• Assist manager in executing daily operations to achieve the monthly and quarterly KPI and business results in the department
• Assist the management in implementing new strategic initiatives as well as contribute with ideas for effectively scaling up the operations
• Building rapport with regular potential drivers for upcoming new projects
• Sourcing for new drivers for custom projects
• Picking & packing of warm sims / blank sims (inputting the right numbers into system)

Mayflower Secondary School

Primary/Secondary School/"O" Level in Mathematics & Sciences | Singapore