Suthir C

Jewellery retail professional with 20+ years of experience in gold, diamond and gemstone sales, customer relationship management, section leadership and purchase coordination. Strong track record in achieving sales targets, handling VIP and high-value customers, leading gemstone sales teams and delivering premium customer service. Additional expertise in gold purity verification, jewellery quality control, billing/barcoding and supply chain operations.

Seeking a Retail Jewellery Sales / Senior Sales opportunity in Singapore.

Senior Executive – Jewellery Sales & Quality Control at Malabar Gold & Diamonds (2022 – Present)

• Driving jewellery sales and supporting achievement of monthly and annual sales targets.
• Handling gold, diamond and gemstone customers, including VIP and high-value transactions.
• Building long-term customer relationships and supporting upselling and cross-selling.
• Performing gold purity and jewellery quality inspections while maintaining company standards.
• Supporting jewellery supply chain, procurement and distribution operations.

Senior Executive – Jewellery Sales | Gemstone Section at Malabar Gold & Diamonds (2018 – 2022)

• Managed gemstone section sales, customer service and day-to-day retail operations.
• Supervised and trained sales staff to improve product knowledge and customer engagement.
• Handled VIP, repeat and bulk-purchase customers with a premium service approach.
• Supported sales target achievement and maintained product quality and display standards.

Executive – Sales & Marketing at Jos Alukkas Jewellery (2015 – 2018)

• Promoted jewellery collections, seasonal offers and customer-focused sales activities.
• Developed customer relationships and supported referral and repeat sales.
• Supported showroom marketing campaigns and contributed to consistent sales growth.

Junior Sales Executive – Gold & Gemstone Section at Malabar Gold & Diamonds (2012 – 2015)

• Handled gold and gemstone retail sales and customer enquiries.
• Worked toward and exceeded monthly sales targets.
• Supported gemstone section operations and customer service.
• Handled premium customers and maintained product presentation standards.

Sales & Purchase at Ammal Jewellery (2004 – 2012)

• Handled daily gold jewellery retail sales and customer service.
• Coordinated purchase of gold ornaments and supported vendor interactions.
• Maintained customer relationships and supported repeat business.

Diploma in Electronics & Communication Engineering (DTEC) (2008 – 2009)

Diploma in Computer Applications – Manipal University (2006 – 2006)