T. Sathish

8+ solid years' experience in acquisition B2C and B2B sales in (banking, technology & insurance products). Energetic and passionate with a proven track record in exceeding business goals through development and implementation of creative sales and marketing strategies, strong leadership, and a goal driven attitude. Well recognized for skills and ability to excel, collaborate and work in a complex, dynamic and challenging environments.

Good interpersonal skills with a flair for performance management.

Million

Dollar awardee in 2017 & 2018, for closing on SGD 1 million revenue respectively. Consistently named as one of the top 10 sales executives.

Relationship Manager - ICICI Bank - Singapore

(2021-12)

I am involved in on boarding high net-worth clients and facilitate with KYC documentations. Sourcing customers through outbound phone calls (cold calling) and physical visits to acquire deposit accounts. I am also required to cross sell home loans & remittances to clients. A huge part of this role involves KYC, AML/CFT. Maintaining relationships with my clients was also important as it puts my name in the market to acquire more potential clients.

Relationship Officer - HL Assurance - Singapore

(2020-09 - 2021-12)

I am involved in outbound sales calls to customers (existing and of affinitive partners) to promote, cross or upsell insurance needs, products and services using telephone as the main medium of contact. I was also responsible for incoming pre-sales enquiries, sales, post-sale customer service and on-going customer relationship management. Delivering an excellent level of customer service and develop relationships with customers to maximize sales potential, retention and renewal and to ensure total customers satisfaction.

Ensure monthly KPIs (Call Performance and Sales Targets) are met and exceeded.

Partnership Distribution Executive - AIA Singapore - Singapore

(2019-11 - 2020-07)

I was involved in promoting and conducting telemarketing sales for insurance products over the phone to new and existing customers. Upsell/cross-sell the company's products and services proactively when opportunity arises. Understand customer's needs and make appropriate product recommendation.

• Achieve Key Performance Indicators including sales, quality and operational standards.
• Consistently maintaining high ethical and professional approach to all current and prospective clients.
• Resolve customers' problems, feedback and complaints by applying appropriate skills and also to feedback customer's concerns to Team Manager for improvement.
• Maintain amicable working relationship with Call Centre colleagues and business partners.
• Assisted in ad hoc initiatives / projects when required by management.

Recruitment Consultant - SThree Pte Ltd (Huxley) - Singapore

(2019-03 - 2019-10)

As a recruitment consultant, I was responsible in using sales, business development, marketing techniques and networking to attract business from client companies. I was also involved in identifying and approaching (cold-calling) suitable candidates who may already be in the workforce and tell them about the great opportunities I was working on. In addition, I am also involved in receiving and reviewing applications, managing interviews and tests and creating a shortlist of candidates for the client.

I was also involved in briefing the candidate about the responsibilities, salary and benefits of the job. Lastly, I was involved in preparing CVs to forward to clients regarding suitable applicants.

Relationship Officer (Citibank) - Kelly Services - Singapore

(2016-11 - 2019-03)

The Relationship Officer (RO) is part of the sales platform. I was responsible in servicing and offering fund transfer program through Balance Transfer and Instalment Loans activities to existing customers of the bank. I was comfortable talking to customers from all walks of life.

I had to explain to customers the different types of loans available and possess strong communication skills to convince customers to take up. I must also be sensitive to customers' needs and deliver excellent service. Ability to understand payment hierarchy, interest rates and rules of engagement on sales procedures are part of the role.

• Top Officer within 3 months on the call floor
• Supremo Winner March 2017
• Million Dollar Round Table: 2017: May, August, September, October
• Million Dollar Round Table: 2018: October
• Sales challenges for 2018: $7000 Takashimaya Vouchers

Bank Executive - DBS Asia Hub - Singapore

(2015-04 - 2016-06)

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. The Consumer Banking Operations is committed to build on innovative ideas around operational insights and skills, to provide the best service to our customers at maximum productivity with minimal operational risk.

Sales Support (DBS Bank) - Kelly Services - Singapore

(2014-07 - 2015-04)

I was tasked to assist customers with unsecured loan programs which involved following up with customers on credit limit increase, sell banking promotions, assisting customers on enquires on banking issues.

Higher Nitec - Business Studies (Administration) - ITE College West (2010-04 - 2012-03)