Vennytha Virgocha

Versatile professional with a proven career trajectory within the energy sector, spanning from an Electricity Distribution Network Design Planning Engineer to a Corporate Performance Analyst and Priority Account Executive in a state-owned enterprise in Indonesia (PT. PLN). Over seven years, I have excelled in preparing annual reports, conducting KPI analysis, and ensuring the quality of electrical power systems for premium customers.

Proficient in maintaining customer satisfaction. My knowledge extends to ISO 9001 and ISO 37001 compliance, underscoring my commitment to operational excellence and ethical practices. Beyond my professional pursuits, I am creative enthusiast who enjoying crafting engaging video content for social media, serving as an MC, VO, and Podcaster, and indulging my passion for basketball.

This diverse set of interest fuels my ability to approach challenges with creativity, adaptability, and a holistic perspective.

• 7 years of experience in the energy sector spanning from electrical power system planning to corporate performance analysis and customer satisfaction management.
• Proven track record in Corporate Performance Analysis, Annual Report preparation and monthly KPI reviews for the Board of Directors.
•  Exceptional ability to manage premium customer accounts, ensuring the quality and satisfaction of electrical power system services.
• Proficient in ISO 9001 and ISO 37001 compliance, with experience overseeing audits and process improvements.
• Skilled in maintaining effective working relationship with diverse stakeholders, including senior managers, vendors and cross-functional teams.
• Effective communicator and collaborator, demonstrated leadership in driving operational quality and problem-

  solving abilities

1. BACHELOR OF INFORMATION SYSTEM - BINA NUSANTARA UNIVERSITY (2017-2019)

   Relevant coursework: Business Process Management, Project Management, Data Analytics and Visualization, Supply Chain Management and Logistics, Computer Networks

2. DIPLOMA OF ELECTRICAL ENGINEERING - SRIWIJAYA STATE POLYTECHNIC (2012-2015)

   Relevant coursework: Power Systems, Electrical Safety, Telecommunication Network Technologies, Instrumentation and Measurement, Technical Drawing and CAD