Yuri Mukasa

International event coordination and client experience professional with a background across cruise lines, yacht charters, and corporate events in multicultural environments, with a strong focus on organization, stakeholder coordination, and client satisfaction. Fluent in English and Japanese, enabling effective communication and cultural alignment with Japanese clients and partners.

Captain's Secretary - Cunard Line

(2024-03)

• Support administrative and coordination functions for senior leadership including the Captain and management team
• Organize onboard weddings and formal events, ensuring smooth execution and guest satisfaction
• Coordinate meetings, prepare minutes, and manage schedules and communications
• Act as liaison between guests, crew, and leadership, maintaining high service standards

Charter Executive - The Boat Shop Asia - Singapore

(2022-03 - 2024-03)

• Coordinated private and corporate yacht events from planning to execution
• Created social media content and supported digital marketing initiatives
• Contributed to SEO improvements and online visibility strategies
• Generated strong sales performance, including high-revenue charter days

Marketing Communications - KGBVEVLEN Pte Ltd - Singapore

(2021-02 - 2022-03)

• Supported product storytelling and content creation aligned with Japanese culture
• Managed social media content planning and coordination
• Assisted with supplier sourcing and brand development initiatives

Yacht Crew - EagleWings Yacht Charters - Singapore

(2020-07 - 2021-02)

• Delivered onboard service and supported yacht charter operations
• Assisted in ensuring smooth guest experiences during charters

International Host - Cunard Line

(2017-02 - 2020-06)

• Delivered events and activities for Japanese-speaking guests
• Provided translation and support during official events and emergencies
• Coordinated guest activities and assisted across multiple departments

Events Manager - Hidden Door Concepts - Singapore

(2015-10 - 2016-08)

• Managed client relationships and event requirements from concept to execution
• Prepared proposals, conducted site visits, and coordinated event delivery
• Maintained client satisfaction and handled feedback for continuous improvement

Customer Service Officer - Dow Jones AER & Co Inc - Singapore

(2014-04 - 2015-10)

• Provided customer and technical support for The Wall Street Journal subscribers

International Host - Cunard Line

(2011 - 2014)

Guest Services Officer - Royal Caribbean Cruise Line

(2010 - 2011)

Assistant Relationship Manager - Citibank Singapore

(2007 - 2010)

Guest Relations Officer - Sheraton Hotel Tahiti

(2006 - 2007)

Bachelor of Arts - French Literature - Meiji University