กิตติพงศ์ เพียรพิทักษ์

IT professional with 4+ years of experience in IT Support, now specializing in Software Quality Assurance. Completed a QA Boot Camp at Westride Institute of Technology covering manual testing, API testing, and test automation with Cypress and Playwright. Seeking a QA / Software Tester role to deliver reliable software quality.

Technology Support Officer at Energy Absolute Public Company Limited (2025-01 – 2026-02)

• Administered Microsoft 365 accounts and managed IT assets for approximately 1,000–2,000 users nationwide.
• Managed user account provisioning, access rights, and system setup for new employees across all sites.
• Provided back-office IT administration support covering both software and hardware environments.

IT Support Specialist at ISource Information Co., Ltd. (2024-01 – 2025-06)

• Supported 400–500 user computers; handled software troubleshooting, application installation, network connectivity, and printer systems.
• Delivered onsite technical assistance directly at user workstations to minimize downtime.

Help Desk Support at 365 Infotech (2024-01 – 2024-11)

• Handled 20–30 support cases per day covering software, hardware, mobile devices, and POS systems.

IT Support Technician at Attech IT Solution (2023-01 – 2024-06)

• Maintained computer systems for 40–50 users across the country; resolved issues related to programs, software, hardware, and servers.

B.Sc. in Information Production Technology and Management – King Mongkut's University of Technology North Bangkok (2015-08 – 2021-05)

High School in Art / French Major – Marie Vithaya School (2015-05)