ธิติภัทร จันทร์เขียว

Delivering Customer Service: Responding to customer inquiries, resolving complaints, and providing shipping services (SEA, AIR), pricing, and any additional requirements as needed. Generating Packing List and Invoices based on the information supplied by the customer.

Customer Service Representative / Sales at EAGLES AIR & SEA (THAILAND) CO.,LTD. (2024-02 – 2025-02)

• Delivering Customer Service: Responding to customer inquiries, resolving complaints, and providing shipping services (SEA, AIR), pricing, and any additional requirements as needed.
• Generating Packing List and Invoices based on the information supplied by the customer.

Fraud Monitoring/ Invest Officer of True Money Wallet Department at ASCEND MONEY COMPANY LIMITED (2025-07 – 2026-03)

• Monitored all the daily case on ITMX Program
• Follow Money Trail base on Police warrant in True Money Platform.

Fraud Monitoring/ Invest Officer at SIAM COMMERCIAL BANK PCL. (2026-04 – Present)

• Suspend transactions or freeze customer accounts based on data listed in the Central Fraud Registry (CFR) system, pursuant to the Royal Decree on Measures for the Prevention and Suppression of Technology Crime B.E. 2566 (2023)
• Monitor and track potential risks arising from bank accounts being used for fraudulent activities and analyze unusual financial trails from bank statements to uncover evidence of fraud
• Record operational data in the CFR system and related systems, including Microsoft Excel
• Block access to and usage of the bank's SCB Easy application.

Bachelor in Business Administration – King Mongkut's University of Technology North Bangkok (2019-06 – 2023-05)