Senior HR Manager at ERX Co., Ltd. (KuCoin Thailand) (2025-01 – Present)
- Lead enterprise-wide HR strategies, workforce planning, and organizational development initiatives to support business growth, operational excellence, and organizational scalability.
- Design organizational structures, job architecture, and career development frameworks to strengthen accountability, talent mobility, and succession readiness across the organization.
- Drive end-to-end talent acquisition strategies, including executive and C-level recruitment, reducing time-to-hire by 20% while enhancing workforce quality and business responsiveness.
- Establish and implement performance management frameworks through OKRs, KPIs, and performance-linked reward systems to improve organizational effectiveness and accountability.
- Govern payroll, taxation, social security, labor law compliance, and PDPA requirements, maintaining 100% payroll accuracy and minimizing organizational risk.
- Lead HR digital transformation, process optimization, and administrative excellence initiatives, reducing overhead costs by 15% and improving operational efficiency.
HR Manager at Lightnet Co., Ltd. (2024-01 – 2024-12)
- Directed end-to-end HR management covering Talent Acquisition, Compensation & Benefits, Performance Management, Employee Relations, and HR Governance to support business objectives.
- Developed and implemented HR frameworks, policies, and operating standards that strengthened organizational effectiveness and workforce management practices.
- Designed competitive compensation structures and benefits programs supported by market benchmarking to improve talent attraction and retention capabilities.
- Led succession planning, talent management, and learning & development initiatives to strengthen leadership pipelines and workforce capabilities.
- Drove performance management systems through KPIs and OKRs, fostering a culture of continuous feedback, accountability, and employee development.
- Reduced operational costs by 30% through process improvement initiatives, budget optimization, and administrative efficiency enhancement.
HR Manager at Coins.co.th Co., Ltd. (2023-03 – 2023-12)
- Managed organizational development, compensation management, and performance frameworks aligned with business strategy and workforce objectives.
- Developed job architecture, salary structures, and performance evaluation systems to improve organizational alignment and employee effectiveness.
- Implemented employee engagement and recognition initiatives to strengthen workplace culture and employee motivation.
- Promoted knowledge-sharing and continuous learning practices to support organizational capability development and long-term growth.
- Increased employee engagement scores by 20% through targeted engagement and reward programs.
- Partnered with business leaders to align HR initiatives with organizational priorities and workforce requirements.
HR & Admin Manager at Mobile Alpha Co., Ltd. (2021-12 – 2023-02)
- Managed full-spectrum HR and administrative functions, including recruitment, payroll, taxation, benefits administration, and employee relations.
- Oversaw employee lifecycle management processes to ensure efficient, compliant, and employee-focused HR operations.
- Coordinated with China headquarters to align local HR practices, policies, and workforce initiatives with regional business objectives.
- Developed and implemented learning and development programs to strengthen employee competencies and organizational readiness.
- Increased employee participation in development programs by 40% through structured learning initiatives and employee engagement efforts.
- Supported organizational growth through effective stakeholder management, operational governance, and cross-functional collaboration.
HR Supervisor at DTL Law Office Co., Ltd. (2020-09 – 2021-11)
- Supervised HR operations covering recruitment, onboarding, payroll administration, employee relations, compliance, and expatriate management.
- Managed end-to-end employee lifecycle processes to enhance employee experience and ensure smooth workforce transitions.
- Administered payroll, benefits, employment contracts, visa applications, and expatriate documentation in compliance with regulatory requirements.
- Provided HR compliance guidance to business stakeholders, ensuring adherence to labor laws and minimizing employment-related risks.
- Reduced employee turnover by 15% through KPI implementation, recruitment process improvements, and workforce retention initiatives.
- Organized employee engagement programs, corporate activities, and team-building initiatives to strengthen workplace relationships and culture.
HR Operation Officer at Thai-Nichi Institute of Technology (2014 – 2020)
- Managed recruitment, onboarding, training, payroll administration, employee relations, and workforce administration activities across the organization.
- Administered attendance, overtime, leave management, employee discipline, and welfare programs to support operational continuity and workforce effectiveness.
- Developed and enhanced HR SOPs, audit procedures, and compliance processes to strengthen governance and operational standards.
- Analyzed workforce metrics, including productivity, turnover, and absenteeism, to support KPI development and continuous improvement initiatives.
- Ensured compliance with ISO standards, labor regulations, and migrant workforce requirements while minimizing operational and compliance risks.
- Collaborated with production and operations teams to support workforce planning, employee engagement, and organizational performance improvement.
