ชณินฐ์พัฒน์ แฟ้ม

Human Resources Manager with over 12 years of comprehensive experience across all HR functions, including HR strategy, talent acquisition, compensation & benefits, organizational development, performance management, employee relations, and HR digital transformation. Proven track record in designing HR frameworks, driving organizational change, improving operational efficiency, reducing costs, and ensuring full compliance with labor laws. Able to leverage extensive HR expertise and strategic leadership capabilities to support business growth, enhance workforce performance, and contribute to long-term organizational success.

Senior HR Manager at ERX Co., Ltd. (KuCoin Thailand) (2025-01 – Present)

• Lead enterprise-wide HR strategies, workforce planning, and organizational development initiatives to support business growth, operational excellence, and organizational scalability.
• Design organizational structures, job architecture, and career development frameworks to strengthen accountability, talent mobility, and succession readiness across the organization.
• Drive end-to-end talent acquisition strategies, including executive and C-level recruitment, reducing time-to-hire by 20% while enhancing workforce quality and business responsiveness.
• Establish and implement performance management frameworks through OKRs, KPIs, and performance-linked reward systems to improve organizational effectiveness and accountability.
• Govern payroll, taxation, social security, labor law compliance, and PDPA requirements, maintaining 100% payroll accuracy and minimizing organizational risk.
• Lead HR digital transformation, process optimization, and administrative excellence initiatives, reducing overhead costs by 15% and improving operational efficiency.

HR Manager at Lightnet Co., Ltd. (2024-01 – 2024-12)

• Directed end-to-end HR management covering Talent Acquisition, Compensation & Benefits, Performance Management, Employee Relations, and HR Governance to support business objectives.
• Developed and implemented HR frameworks, policies, and operating standards that strengthened organizational effectiveness and workforce management practices.
• Designed competitive compensation structures and benefits programs supported by market benchmarking to improve talent attraction and retention capabilities.
• Led succession planning, talent management, and learning & development initiatives to strengthen leadership pipelines and workforce capabilities.
• Drove performance management systems through KPIs and OKRs, fostering a culture of continuous feedback, accountability, and employee development.
• Reduced operational costs by 30% through process improvement initiatives, budget optimization, and administrative efficiency enhancement.

HR Manager at Coins.co.th Co., Ltd. (2023-03 – 2023-12)

• Managed organizational development, compensation management, and performance frameworks aligned with business strategy and workforce objectives.
• Developed job architecture, salary structures, and performance evaluation systems to improve organizational alignment and employee effectiveness.
• Implemented employee engagement and recognition initiatives to strengthen workplace culture and employee motivation.
• Promoted knowledge-sharing and continuous learning practices to support organizational capability development and long-term growth.
• Increased employee engagement scores by 20% through targeted engagement and reward programs.
• Partnered with business leaders to align HR initiatives with organizational priorities and workforce requirements.

HR & Admin Manager at Mobile Alpha Co., Ltd. (2021-12 – 2023-02)

• Managed full-spectrum HR and administrative functions, including recruitment, payroll, taxation, benefits administration, and employee relations.
• Oversaw employee lifecycle management processes to ensure efficient, compliant, and employee-focused HR operations.
• Coordinated with China headquarters to align local HR practices, policies, and workforce initiatives with regional business objectives.
• Developed and implemented learning and development programs to strengthen employee competencies and organizational readiness.
• Increased employee participation in development programs by 40% through structured learning initiatives and employee engagement efforts.
• Supported organizational growth through effective stakeholder management, operational governance, and cross-functional collaboration.

HR Supervisor at DTL Law Office Co., Ltd. (2020-09 – 2021-11)

• Supervised HR operations covering recruitment, onboarding, payroll administration, employee relations, compliance, and expatriate management.
• Managed end-to-end employee lifecycle processes to enhance employee experience and ensure smooth workforce transitions.
• Administered payroll, benefits, employment contracts, visa applications, and expatriate documentation in compliance with regulatory requirements.
• Provided HR compliance guidance to business stakeholders, ensuring adherence to labor laws and minimizing employment-related risks.
• Reduced employee turnover by 15% through KPI implementation, recruitment process improvements, and workforce retention initiatives.
• Organized employee engagement programs, corporate activities, and team-building initiatives to strengthen workplace relationships and culture.

HR Operation Officer at Thai-Nichi Institute of Technology (2014 – 2020)

• Managed recruitment, onboarding, training, payroll administration, employee relations, and workforce administration activities across the organization.
• Administered attendance, overtime, leave management, employee discipline, and welfare programs to support operational continuity and workforce effectiveness.
• Developed and enhanced HR SOPs, audit procedures, and compliance processes to strengthen governance and operational standards.
• Analyzed workforce metrics, including productivity, turnover, and absenteeism, to support KPI development and continuous improvement initiatives.
• Ensured compliance with ISO standards, labor regulations, and migrant workforce requirements while minimizing operational and compliance risks.
• Collaborated with production and operations teams to support workforce planning, employee engagement, and organizational performance improvement.

Bachelor of Arts in Industrial Management – Thammasat University (2014)