Product Management – Cash Management: Payroll at Land and Houses Bank Public Company Limited (2024-08 – Present)
- Develop new products and services.
- Develop product and service packages that effectively address customer needs while aligning with the bank's official business strategies and policies.
- Oversee the summary of critical business operations.
- Provide product training to branches to equip relevant teams with knowledge of employee payroll solutions, ensuring effective customer engagement and operational support for related staff.
- Monitor and evaluate product performance, oversee report preparation, and present findings to the management team.
- Execute IT processes and product development procedures by presenting to the IT Committee, Product Committee, and other relevant committees in accordance with the bank's product launch protocol, to enable relevant departments to proceed with product development.
Sale Corporate at PAY SOLUTION COMPANY LIMITED (2022-08 – 2024-07)
- Selling E-Payment services / E-commerce systems, focusing on taking care of corporate customers through sales related to digital channels.
- Prepare presentation, products & services introduction, quotations, contracts, and related documents to customers.
- Coordinate with IT Development & Product Development to tailor service to meet customers' requirement.
- Taking care of customer services during and after Sales. Provide after Sales services to customer's satisfaction.
- Build and maintain good relationships with all customers to ensure customer's confidence and satisfaction.
Cash Management Corporation (Global Corporate: Sales size THB 5,000 up and Government Department) at Krungsri Bank Public Company Limited (2021-10 – 2022-07)
- Execute strategy and plan for increasing sales productivity by cooperative with RM, operations, and other related parties
- Coordinate with Cash Management system integration & Product Development to tailor service to meet customers' requirement
- Coordinate with Product Team to promote MUFG products to strengthen products offering
- Execute sales and follow up to increase usage and revenue of Cash Management products
- Cross-sell other products of Krungsri group to customers.
- Satisfy customers' needs in a timely and professional manner.
Cash Management Corporation (Sales size 100 -1,000 Baht/year) at TMBThanachart Bank Public Company Limited (2019-04 – 2021-10)
- Cross sell cash management products (Internet Banking, Payment, Collection, Cheque), mutual fund, deposit and group insurance to Corporate
- Execute strategy and plan for increasing sales productivity by cooperative with related parties including RM, operations and banking branches, such as etc. for ensure it product or service responds to demand.
- Evaluate the customer's needs and propose the right products and services
- Maintain relationships with existing customers and build relationships with new customers.
- Prepare summary reports of closed deals to manager and ensure all customer's required documents are in place
- Coordinate to relevant parties both within and across department.
