Chantharat

Admin (E-commerce Operations) with 3 years of experience in the Beauty and Skincare industry across multi-platforms management across Shopee, TikTok Shop, Lazada and LINE My Shop. Specialized in scaling online store performance through efficient operations, inventory accuracy (300+ SKUs, 100% sync), and campaign execution. Experienced in live commerce, content coordination, and data-driven optimization, consistently maintaining 4.9+ ratings and improving conversion and customer satisfaction

Admin (E-commerce Operation) at SEOULGOODS STORE CO., LTD. (2023-04 – 2026-04)

• Daily operations for the brand's online store across all e-commerce platforms (Shopee, TikTok Shop, Line My Shop, Lazada)
• Optimized inventory management for 300+ SKUs via ZORT/ZORT POS, maintaining 100% stock accuracy and ensuring seamless synchronization across multi-platform e-stores
• Work directly with the CEO to plan and run sales campaigns. Coordinate with platform staff to boost shop performance
• Managed and analyzed customer feedback and reviews to maintain a 4.9/5.0-star rating, leveraging insights to improve service quality and customer satisfaction.
• Spearheaded end-to-end Live Streaming operations using OBS, Prism Live Studio, and TikTok Studio, enhancing brand reach
• Collaborated with the Graphic Design and Content Creator team to develop creative briefs for promotional assets
• Executed Shopee Video strategies by managing daily uploads and planning monthly missions to achieve platform-specific KPIs

General Coordinator - Intern at WLC China Education Center (2021-01 – 2021-04)

• Responded to inquiries and guided prospective applicants and students via social media and phone channels.
• Managed and organized recruitment documents and operational records.
• Supported social media management and content creation to improve engagement and communication.
• Translated documents between Chinese and Thai to support cross-border coordination.

B.A. in Chinese Language and Culture – Huachiew Chalermprakiet University (2018-07 – 2022-07)

B.A. in Chinese Language and Culture – Guangxi University for Nationalities (广西民族大学) (2021-09 – 2022-05)