Wanida Th

A passionate e-commerce professional with over 3 years of experience including Shopify, Shopee, and Lazada. Skilled in sales analysis, campaign planning, and cross-functional collaboration to drive growth. Passionate about optimizing website UX/UI and staying ahead of emerging e-commerce trends and technologies to maximize conversion rates.

E-Commerce Specialist at Valor Strategic co., ltd. (2022-04 – 2026-02)

• Managed and optimized end-to-end operations across major E-commerce platforms (Shopee, Lazada, TikTok Shop, and Shopify) to ensure SLA compliance and achieve sales targets.
• Oversaw daily storefront operations, including product listing updates, price control, and inventory management to ensure seamless store performance.
• Executed SEO-driven copywriting for product titles and descriptions to maximize organic visibility and search rankings.
• Planned and executed promotional campaigns across all online channels, monitoring performance to maximize ROI.
• Collaborated cross-functionally with Retail, Warehouse, Purchasing, Graphic Design, Marketing, and Accounting teams to drive sales and streamline workflows.
• Analyzed sales data and market trends to identify high-potential products and inform monthly commercial strategies.
• Generated monthly performance reports tracking online sales, Affiliate results, and Ad spend to refine future strategic planning.
• Crafted engaging Email Marketing campaigns, handling copywriting, visuals, and Call-to-Action elements aligned with the brand identity.
• Designed and optimized online storefront UX/UI to enhance user experience, drive engagement, and increase conversion rates.

E-Commerce Operation at Blue Ocean Technology (Thailand) co., ltd. (2019-09 – 2022-03)

• Managed and optimized e-commerce operations across major marketplaces (Lazada and Shopee), ensuring all product listings, imagery, and descriptions were accurate, compelling, and up-to-date.
• Oversaw order fulfillment and inventory control, verifying incoming orders and conducting rigorous stock audits to prevent discrepancies and minimize order cancellation rates.
• Driven storefront revenue by executing platform campaign strategies, actively enrolling products in mega-campaigns and flash sales to maximize brand visibility and sales conversion.
• Delivered exceptional customer service and resolved escalated issues, including defective products and return/refund claims, successfully maintaining high seller ratings and performance metrics.
• Designed and enhanced online storefront layouts to deliver an appealing and user-friendly experience, collaborating closely with Marketing and Graphic Design teams to ensure brand alignment.

Destination Management Consultant Officer at TTC Global ltd., (2019-01 – 2019-04)

• Advised corporate clients on international travel compliance, including visa, passport, and destination security requirements, while ensuring 100% accuracy in flight bookings and itinerary confirmations at the point of sale.
• Enforced client company travel policies and optimized vendor relationships to maximize profitability and cost-efficiency without compromising service quality.
• Arranged tailor-made travel accommodations for high-profile clients, including corporate executives, groups, and leisure couples, managing end-to-end logistics for business trips, conferences, and executive meetings.
• Coordinated with local and international partners to design sustainable travel packages, seamlessly managing end-to-end logistics, precise itinerary scheduling, and alternative ground transportation solutions.

Bachelor degree in tourism and hospitality management – Suan dusit university (2015-08 – 2018-11)