General Affairs and Information Technology Manager at Thai Nisshin Technomic Co., Ltd (TNT) (2021-07 – Present)
Obtain policies from the Japanese Executive Senior General Manager. Oversee the overall management of the General Affairs (GA) and Information Technology (IT) Departments. Successfully managed General Affairs (GA), Human Resources Administration, and Information Technology (IT) operations supporting manufacturing plants and Research & Development offices.
Partnered closely with Japanese executives and management teams to implement company policies, organizational strategies, and workforce management initiatives aligned with business objectives.
- Led cross-functional HR & GA operations to enhance organizational effectiveness, employee engagement, and operational efficiency
- Managed employee relations activities, disciplinary coordination, conflict resolution, and labor law compliance to maintain positive workplace relationships and organizational discipline
- Supported manpower planning, workforce allocation, succession planning, and employee development programs in coordination with department managers
- Participated in performance management processes, employee evaluations, KPI implementation, and organizational development initiatives
- Led employee engagement and welfare programs to strengthen organizational culture, employee morale, and retention
- Successfully managed GA and IT operations supporting manufacturing plants and R&D office operations with high service standards and business continuity
- Led IT infrastructure modernization projects, including Microsoft 365 implementation, VMware virtualization, and digital workplace improvements
- Improved facility management systems, vendor performance, and subcontractor management efficiency through process optimization and service quality improvement initiatives
- Supported ISO, food safety, and compliance audits with successful certification results and continuous improvement activities
- Planned, structured, controlled, evaluated, and developed GA, HR Administration, and IT operations in alignment with corporate policies and strategic direction
- Managed administrative and IT functions at both Head Office and Research & Development Office (Bangkok), ensuring operational efficiency and compliance with company standards
- Controlled and monitored annual GA operational budgets totaling approximately 20 million THB while optimizing resource utilization and cost efficiency
- Implemented cost reduction initiatives, operational improvement projects, and zero-accident campaigns to improve organizational performance
- Established departmental goals, KPIs, operational guidelines, and strategic action plans aligned with company objectives
- Promoted professional development, leadership growth, and competency enhancement programs for department personnel
- Improved internal work processes through innovation, digital transformation, and continuous improvement methodologies
- Monitored subordinate performance and ensured work quality met organizational standards, policies, and compliance requirements
- Coordinated HR administration and GA activities to ensure compliance with Thai labor law, company regulations, and internal policies
- Supported employee relations management, welfare committee activities, and communication between employees and management teams
- Assisted management teams in disciplinary procedures, employee consultations, grievance handling, and workplace issue resolution
- Coordinated onboarding support, employee orientation activities, and employee welfare administration
- Maintained strong cooperation with Safety Committee and Employer Welfare Committee to promote employee wellbeing and workplace safety culture
- Supported internal and external compliance audits, including ISO systems, safety standards, and company regulations
- Oversaw and monitored administrative operations, including Work Permits, Visas, 90-Day Reporting, and expatriate support services for foreign employees and Japanese executives
- Managed subcontractors and outsourced service providers, including housekeeping, landscaping, transportation services, security operations, and executive drivers
- Supervised office facilities, meeting rooms, locker rooms, kitchens, canteens, employee break areas, restrooms, parking areas, internal roads, and waste management systems
- Controlled office administration, facility maintenance, and workplace environment management to ensure safety, cleanliness, and operational readiness
- Coordinated company events, employee activities, annual parties, sports events, birthday activities, CSR activities, and employee engagement programs
- Managed employee welfare programs including canteen services, uniforms, transportation coordination, drinking water systems, and employee support services
- Organized employee engagement activities to improve teamwork, organizational culture, and employee satisfaction
- Supported company communication activities and employee relations initiatives to strengthen collaboration and workplace morale
- Led enterprise-wide IT infrastructure management covering Microsoft 365, VMware, Active Directory, Network Infrastructure, Cybersecurity, and business continuity systems supporting manufacturing operations
- Prepared, controlled, and managed annual IT budgets totaling approximately 15 million THB
- Managed servers and enterprise systems including Microsoft 365, DHCP, Active Directory, AX System, VMware, Printer Servers, IP Phones, Door Access Systems, and Tiger Soft systems
- Oversaw IT procurement, software licensing, hardware acquisition, vendor evaluation, and maintenance agreement (MA) contract management
- Controlled IT security systems, antivirus protection, access control systems, CCTV infrastructure, and cybersecurity compliance
- Safeguarded critical company information and implemented data protection measures to support information security standards and compliance requirements
- Provided IT support and technical consultation for end users across manufacturing plants and office operations
- Performed daily, weekly, and monthly data backup and recovery operations to ensure data integrity and business continuity
- Developed and maintained IT procedures, documentation, and ISO-related records in compliance with company standards
- Planned and coordinated office relocation projects, IT infrastructure upgrades, telephone system implementation, and digital transformation initiatives
- Oversaw IT-related improvement projects and technology enhancement programs supporting operational efficiency and business growth
- Maintained company website information and coordinated IT operational improvements across departments
- Served as a representative member of the Employer Welfare Committee and Safety Committee, contributing to zero major safety incident achievements
- Coordinated with internal and external auditors for ISO systems, compliance audits, and operational assessments
- Supported business continuity planning and emergency response coordination related to GA and IT operations
General Affairs and Civil Division Manager at BG Container Glass Company Limited (BGC) (2019-09 – 2021-06)
Directed and managed overall operations of the General Affairs, Civil, Security, and Administrative functions.
