Khemma Kaewkanha

Passions and Experienced background with Spa and Wellness up to 8 years. Strong in Teams building,customer service,consistency brand standard, training skill and developing skills

WORK EXPERIENCE

Zulal Wellness Resort - Qatar

Novembere 2021 - Currently

SPA SUPERVISOR

Vanabelle a luxury collections Resort by Marriott -THAILAND April 2019- November 2021

SENOIR WELLNESS RECEPTIONIST

Kamalaya Wellness Sanctuary and Holistic Spa-ThailandApril 2014 - Aril 2019

Achievements/Task

Pre-opening teams assistants spa manager to set up spa and the facilities. Training and developing the spa employees.

Building teamwork and engagement.

Created and developed SOPs and the protocols for operations

Created the personalise service as per guest requested.

Developed staff multitask skill and empowerment the teams Self-improvement and developed to be Train the Trainer. Customer service and guest experience to increase KPI score. Building teams work and engagement.

CERTIFICATE

2022-ONLINE ANATOMY TRAINING PROGRAMS BY CHI-VASOM

2021- MDA FINACE CERTIFICATE (MARRIOTT DEVELOP ACADEMY) 2020- TRAINING SKILL WORKSHOP TRAIN THE TRAINER

2016- SOPs TRAIN THE TRAINER

20013- THAI TRADITIONAL MEDICAL SERVICE 150 Hour

EDUCATION

2021- PRESENT : ONLINE STUDYING IN BACHELOR DEGREE OF BUSINESS ADMINISTRATION AT SUKHOTHAI THAMMATHIRAT OPEN UNIVERSITY

HIGH SCHOOL CERTIFICATE