Customer Logistics Manager at Thainamthip Corporation Limited (2024-03 – Present)
- Forecasted purchases volume by collaborating with customers and internal teams to support sales trends and fluctuating demand.
- Managed incoming orders against demand forecasts and ensured sufficient inventory levels to meet Modern Trade customer requirements.
- Analyzed store level stock and sales data to resolve out of stock issues and mitigate non moving inventory.
- Improved product availability by suggesting fulfillment strategies to Modern Trade customer stores.
- Cooperated with internal and external supply chain teams to drive New Product Development (NPD) launches on time.
- Managed customer complaints and partnered with logistics and inventory teams to optimize delivery processes and service level.
- Prepared weekly and monthly service level reports to update internal teams and Modern Trade customers.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Maintained up-to-date knowledge of product features to provide accurate information to clients.
Replenishment Planner at Thainamthip Corporation Limited (2020-11 – 2024-02)
- Planned replenishment across 1,500 Modern Trade stores to ensure maximum product availability.
- Maintained out of stock rates below target thresholds through effective inventory control.
- Managed master data setup for new store openings to ensure smooth launch operations.
- Leveraged sales data analysis to drive replenishment strategies, ensuring high product availability across all store.
- Collaborated with Key Account and Production departments on sales analysis to ensure sufficient product availability for Modern Trade customer demand.
- Prepared daily, weekly and monthly out of stock (OOS) reports for internal teams and Modern Trade customers.
- Provided operational support to Modern Trade customers during peak periods and high demand situations.
Supply Chain Management at PTG Energy Public Company Limited (2020-02 – 2020-10)
- Planned DC orders and managed product inventory levels to ensure optimal stock availability across facilities.
- Coordinated with suppliers and related departments to process Return to Vendor (RTV) operations efficiently.
- Performed master data audits including SKU, barcode, pack size, and product dimensions to ensure accuracy and consistency across all systems.
Transport Officer at DHL Distribution (Thailand) (2018-08 – 2019-01)
- Executed transport planning to optimize delivery routes and operational efficiency.
- Monitored daily operations to ensure staff compliance with company policies and safety regulations.
Store Admin at Practika Company Limited (2019-03 – 2019-12)
- Managed stock inventory at the Parliament site to ensure seamless on-site availability.
- Coordinated closely with customers and distribution centers (DC) to streamline operations.
- Managed inbound and outbound logistics operations to ensure timely and accurate execution.
