Mwrld

6 years of sales experience, including roles as a Sales Advisor and a Sales Coordinator (import and local) working with trading companies and factories and sourcing manufacturing and production jobs, covering both sales and support functions. Currently in back-end operations in the dental business, overseeing Customer Service and the QC team, with 3+ years in this role. Works well under pressure; positive and hard-working.

Operations Manager (Customer Service & QC) at Dr Clear Aligners (Thailand) (2023-03 – 2026-08)

Over 3 years, progressing from Operations Team Lead to Operations Assistant, and now Operations Manager. Oversee Customer Service, the QC team, and overall back-end operations in orthodontics (clear aligners).

• Manage the entire treatment process, including treatment planning and direct coordination with doctors.
• Responsible for production orders, inventory management, stock control, and logistics (delivery and distribution).
• Handle payment collection according to treatment plans, and manage patient appointments.
• Support sales through telesales in some cases, presenting treatment details and promotions to patients.
• Provide post-sales care through the Customer Service team, who coordinate and give ongoing support.
• Oversee the QC team, which checks and resolves issues related to the aligners or treatment process.

Sales Coordinator (Sales Import & Export) at Hosoda (Thailand) Co., Ltd. (2020-03 – 2023-03)

Responsible for developing plans, schedules, shipments, marketing, and strategies to promote the company’s services and products. When customers have project requirements for a product or service to work the way they need, in order to solve their problem or meet their goals, it is my duty to meet those needs.

Sales Advisor at H&M (2017-11 – 2020-02)

Carried out sales activities, making sure sales targets were attained; solved client inquiries, promoted the company, and demonstrated products; worked with the visual merchandiser team.

Sales Advisor at Camp BKK (2017 – 2017-10)

A multi-brand community focusing on selected online fashion brands.

Sales Advisor at UNIQLO (2016-03 – 2016-08)

Worked with the management team; recommended merchandise and helped customers select it.

Administrative Officer at Knight Frank (2015-09 – 2015-12)

Graphic Designer at Eduzone Co., Ltd. (2015-01 – 2015-02)

Event Organizer at Change Corporation (2013 – 2013)

Bachelor of Communication Arts in Major in Advertising – Rangsit University (2011 – 2015)