INTERNATIONAL SALES MANAGER at FOOD MACHINERY CO., LTD. (2024-05 – Present)
- Develop and implement a comprehensive international sales strategy aligned with the company's overall business objectives.
- Conduct market research and analysis to identify target markets, customer needs, and competitive landscapes.
- Set realistic sales targets and quotas for the international sales team.
- Develop and maintain a robust sales pipeline to ensure a steady flow of opportunities.
- Identify and pursue new business opportunities in target markets.
- Build and maintain strong relationships with key decision-makers in the food industry, including food processors, manufacturers, and distributors.
- Represent the company at industry trade shows, conferences, and other networking events.
- Develop and implement effective sales presentations and proposals.
- Negotiate contracts, pricing, and terms with international clients.
- Recruit, hire, train, and manage a high-performing international sales team.
- Provide ongoing coaching, mentoring, and support to the sales team.
- Motivate and inspire the team to achieve sales targets and exceed expectations.
- Monitor and analyze sales performance metrics to identify areas for improvement.
- Implement effective sales training programs to enhance the skills and knowledge of the sales team.
- Build and maintain strong relationships with existing and potential customers.
- Address customer inquiries and resolve issues promptly and professionally.
- Provide excellent customer service and support throughout the sales process.
- Identify opportunities for upselling and cross-selling.
- Oversee sales operations, including forecasting, budgeting, and reporting.
- Ensure compliance with company policies, procedures, and legal regulations.
- Collaborate with other departments, such as engineering, production, and customer service, to ensure customer satisfaction.
- Monitor market trends and industry developments to identify new opportunities and threats.
OFFICE MANAGER CUM PA TO MD at PIONEER TACKLE (THAILAND) CO., LTD. (2024-01 – 2024-04)
- Spearheaded day-to-day office operations, ensuring optimal efficiency and productivity.
- Managed administrative staff, orchestrating task delegation and fostering a cohesive work environment.
- Provided comprehensive executive support to the Managing Director, including managing calendars, appointments, and travel arrangements.
- Acted as a liaison between the MD and internal/external stakeholders, facilitating effective communication.
- Streamlined document processing and maintained meticulous electronic and paper filing systems, ensuring timely processing of documents, contracts, and agreements.
- Drafted and edited correspondence, reports, and presentations on behalf of the Managing Director.
- Supported office maintenance and renovation projects, ensuring a conducive work environment.
- Coordinated logistics operations, including import/export processes and local transportation arrangements.
OFFICE MANAGER at KUKA (THAILAND) CO., LTD. (2016-06 – 2020-12)
- Oversaw comprehensive administrative operations, including office setup, and local and international purchasing activities.
- Managed vendor relationships and negotiated contracts for goods and services.
- Orchestrated logistical aspects such as import/export, transportation, and warehouse management.
- Played a pivotal role in human resources functions, encompassing recruitment, onboarding/offboarding of employees, payroll, C&B, and organizational development initiatives.
- Provided IT setup and support, collaborating with regional IT managers for optimal solutions.
- Executed marketing initiatives, including exhibitions, seminars, webinars, and social media campaigns.
- Handled office maintenance and renovation projects, ensuring compliance with regulations.
NEW BUSINESS MANAGER AND PA TO MD at TH MARINE SERVICES CO., LTD. (2014-08 – 2016-04)
- Schedule and coordinate meetings, appointments, travel arrangements for MD and project managers
- Manage account payable and company's account for MD and chief project manager
- Facilitate communications between MD and other executives, leaders, and employees including external parties such as working facility management team and international customers
- Arrange accommodations for around 200 staff
- Translate documents, meetings, supplier information from Thai to English and English to Thai
- Source products and raw materials and build up domestic and international supplier contacts
- Maintain utmost discretion when dealing with sensitive topics
- Trained 2 administrative assistants during a period of company expansion to ensure attention to detail and adherence to company policy
- Support both business and private issues to MD
- Assist MD in researching market trends, labor sourcing, law and legislation concerning type of business and other researches require
ASSISTANT TO CFO/AR MANAGER at A.V.P. GEMS CO., LTD. (2008-04 – 2013-08)
- Developed company structure and work flow including the management of all involved parties (banks, accounting agencies, law firms, government authorities etc.)
- Assisted CFO in managing the overall project management of product campaigns
- Managed with exportation (weekly) and re-importation with the shipping department and couriers
- Issued invoices, credit notes and submitted into accounting program
- Informed sales territories of product shipments
- Consolidated and managed company's accounting
- Provided sales report to CFO
- Supported foreign investors and staffs when visiting factory in Chanthaburi
- Co-operated with all the factory and administrative sections to meet export target
- Coordinated travel arrangement including air ticket, hotel booking, transportation, travel visa for foreign investors and executive
ASSISTANT TO MANAGING DIRECTOR at THAI GEMS CO., LTD. (2003-09 – 2008-04)
- Managed administrative tasks, including meeting minutes and travel reservations for the MD.
- Supported MD in addressing operational challenges and resolving issues across departments.
- Generated sales reports and facilitated MD's personal matters with discretion and efficiency.