Nirin Intano
Customer Experience Officer
จ้างคนนี้
ส่งข้อเสนองานโดยตรงถึงผู้สมัครนี้
เกี่ยวกับ
I love to learn new things and be in a multicultural environment. I’m a fast learner and active person. I believe in work-life balance and do everything happily.
ประสบการณ์
Customer Experience Officer at Happitat (Senior CX) at CP AXTRA Public Company Limited (2026-02 – Present)
- Deliver exceptional customer service and support to resolve inquiries.(face-to-face and phone call)
- Greeted and accommodated high-profile clients, VIPs, and executive leadership with exceptional professionalism.
- Supervise team operations to ensure efficient and smooth collaboration.
- Develop SOP and streamline call center systems.
- Manage and optimize shift schedules for department staff.
- Worked alongside the Facilities Management (FM) team on the Wi-Fi layout installation within the shopping mall.
Customer Service Electronic Devices (Senior Advisor) at Concentrix Thailand (2024-07 – 2026-01)
- Responding phone call to users about inquiry and help.
- Providing information to users.
- Handled customer cases from initial contact to final resolution, coordinating closely with engineers to ensure success.
Assistant at Family Business (Rental Apartment) (2021-06 – 2024-06)
- Find and screen new renter.
- Solve problems for renter.
- Revenue accounts every end of month.
Customer Service Agent at Turkish Airlines Lounge at Global Lounge TK BKK Company Limited (2019-05 – 2021-05)
- Check boarding pass at the front.
- Guide about complimentary and providing the flight information.
Lounge Supervisor at Singapore Airlines Lounge at Phothara Company Limited (2019-03 – 2019-04)
- To plan, supervise, deliver and present the food and beverages.
- Manage a team of service, cleaning and kitchen staff.
Lounge Attendant at Thai Airways Royal Silk and First Lounge at Phothara Company Limited (2018-04 – 2019-03)
- Serving to please passengers.
- Give an information including help disabled passenger or passenger with their children to make them comfortable in physical and mental.
การศึกษา
Bachelor of Arts in Faculty of Sociology and Anthropology; Major in Social Research – Thammasat University (2013 – 2017)
