Pamiga Niyagit

Front office hospitality professional with strong experience in reception duties, guest relations, and service coordination within resort environments. Skilled in delivering professional check-in and check-out experiences while proactively coordinating internal and third-party services to ensure smooth operations. Recognized for enhancing guest satisfaction through personalized service, effective problem resolution, and upselling support.

Receptionist at Villof Zen Living (2023-05 – 2024-02)

Managed reception duties, billing, and guest relations with a strong service mindset. Supported guest satisfaction through effective coordination of internal and external services.

Telesales at Anantara Vacation Club MaiKhao (2024-02 – 2024-05)

Conducted outbound and inbound sales communication, promoting services and upgrades through consultative selling. Built rapport with customers, handled objections professionally, and supported revenue growth while maintaining high customer satisfaction.

Resort Host at Angsana Laguna Phuket (2024-05 – Present)

Handled front desk reception including check-in/check-out while identifying upselling opportunities. Coordinated guest requests and third-party services to ensure smooth operations and high guest satisfaction.

Bachelor of Arts in English for International Communication – Rajamangala University of Technology Srivijaya